Chase Direct

58 Oldham St, Manchester, M4 1LE Directions

   Closed today Open Wednesday 11:00 - 17:30

Business overview

Based in Manchester city centre, Chase Direct is one of the country’s leading music companies, specialising in digital pianos, portable keyboards, and guitars.

Chase Direct was established in 1978 and have been dealing in electric pianos ever since. They have provided electric pianos and synthesisers for some of the greatest musicians in history, such as Queen and Kate Bush.

As a leading authority on digital pianos, Chase Direct is now the most competitive retailer of digital pianos and portable keyboards in the country. Based in Manchester city centre, Chase Direct send electronic pianos out to locations nationwide (and worldwide) and boast a handsome selection of pianos from various brands which are all on display in the Manchester piano showroom. All staff members have extensive product knowledge and are happy to answer any questions given to them regarding any of the pianos offered by Chase.

Chase Direct also have an extensive collection of guitars, making the Manchester Chase showroom the biggest collection of guitars in Manchester. Along side pianos and guitars, Chase have a range of other instruments on offer too.

Photos

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Products & Services

acoustic guitars

amplifiers

digital pianos

electric guitars

guitar repairs

guitar strings

guitars

music books

musical instrument tuning & repair

musical instruments & sheet music

musical keyboards

musical recorders

piano dealers

Reviews

I’ll never purchase from another music shop again!

5
Stumbling upon this treasure trove in Manchester was magical. I was greeted by the the most kind hearted, gentle soul I have ever met. Amrik knew exactly what I needed (even when I wasn’t sure) and there I began my harmonica playing journey. I knew I had to go back for my second and Amrik not only remembered me but was once again able to get me my next harmonica. Thank you Amrik, I will never visit another music shop for anything ever again.
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Highly satisfied

5
First of all, this company was the only one I could find that had the keyboard I wanted (Kawai ES-110) in stock. I ordered it online, late afternoon, on a bank holiday Monday. The keyboard was collected by courier on the following Wednesday and delivered to me on Thursday, new year's eve. Considering the time of year and all the issues around Covid, I consider this to be great service and I am very happy indeed.
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Very happy customer

5
Thank you Chasedirect for the great experience! Excellent customer experience thanks to Amrik!
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Very helpful, great value for money

5
Spent a long time trying to find a gigbag for an unusually long scale bass. The staff were extremely helpful and dug through their inventory trying to find just the right case. Success!
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Very Disappointing

1
My first bad review and so not one I write lightly. I purchased a P50 piano from Chase Direct and the middle C key has broken just over a year after buying. I contacted the company by phone and was assured that I would receive a call back which did not arrive. I followed up by phone once again and was told that the product breaking was now my problem given that the warranty had just expired. I was put in touch with an engineer as the business does not sell repair parts. I asked by email on four separate occasions whether the company wanted to ascertain why their product had broken so quickly but this was continually ignored. If you buy from Chase Direct, be aware that you are at risk of an expensive product breaking just after warranty period and don't expect any customer service once this time is up.
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