Chaneys Chartered Surveyors

Chiltern House Marsack St, Caversham, Reading, RG4 5AP Directions

Tel 0118 972 2333

Reviews

AWFUL

1
AWFUL management company. Do not return calls, slow and rude.

Poor management communication in relation to obtaining essential document for sale of property. DO NOT RECOMMEND
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Worst for conveyancing we have come across

1
I'm a local estate agent in Basingstoke and surrounding areas and I would not like to deal with Chaneys as they took many months over basic conveyancing issues for a sale - this was the worst experience I have ever had involving a managing agent. The staff clearly do not know anything and do not know what they are doing. Absolutely criminal that they can get away with such incompetence. Even the director on the board - who is a leaseholder himself held up the process which simply required a signature.

Do the board of directors and the agent not understand that their delays, incompetence, and poor service affects their own flats and ability to sell them?

This experience is concerning a basingstoke development.

Astounding.
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Property management

1
More like property mismanagement- avoid this bunch
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Hopeless

1
We have several properties across the RG post code where this bunch of crooks look after.

They ignore you for any maintenance requests to be reviewed from a neighbour affecting my property as have a bucket in my place now for 4 years on one property.

Andrew Copley must be earning well out of this as the Board has taken this form on for 4 years and nearly double the previous rate.

They spend our money and then when questioned by a Board of Directors say they can fudge the figures to make it below £250 a unit and not consult with us!

Despite many of their developments having a similar set up, they claim on a large one the leaseholders with more than one property to approve spending and accounts have only one vote! They are just pandering to the directors whom have one property.

We are likely to be heading to a legal battle as I have been watching these incomprehensible “professional” firm and it’s just hideous how they work.
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Avoid!!

1
Worse agency ever! They take ages to fix essential items, never return phone calls and at the end they try to steal your deposit! Been renting for 10 years never had such a bad experience. Avoid!!
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