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25+

Years
with Yell

Castle Electrics

Domestic Appliance Specialists

4.6 (19 Ratings) | Write a review

1 Beaconsfield St, Acomb, York, YO24 4NB Directions

   Now closed Open today 10:00 - 16:00

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Expert Advice
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Review summary

4.6
4.6

19 reviews

19
5
17
4 0
3 0
2 0
1
2
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Our location

Opening hours

Monday 10:00 - 16:00
Tuesday 10:00 - 16:00
Wednesday 10:00 - 16:00
Thursday 10:00 - 16:00
Friday 10:00 - 16:00
Saturday Closed
Sunday Closed

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Business overview

Domestic Appliance Specialists established over 40 Years Ago

We are a family business started in 1962 in Castlegate, York.

We are now on the third generation of family involved in the business.

We pride ourselves on our commitment to provide a local knowledge led sales and repairs service to the residents of York & the surrounding villages & towns.

If you need a repair, part or a new machine we can advise you based upon all those years of experience selling and repairing appliances.

We believe we are the nearest thing to the manufacturer you will find.

Products & Services

cookers - Sales, spares & repairs

dishwashers - Sales, spares & repairs

washing machines - Sales, spares & repairs

Dyson - Repairs & Spares

electrical appliances - Sales, spares & repairs

microwave ovens - Sales, spares & repairs

tumble dryers - Sales, spares & repairs

Built - In Appliance Specialists

Vacuum cleaner Bags

Gorenje Service/SalesCentre

Oven - Sales, spares & repairs

Brands Covered AEG, Beko, Bosch, Creda

Delonghi, Electrolux, Gorenje, Hoover, Hotpoint

Indesit, Kenwood, Lamona, Neff, Philips, Servis

Siemens, Whirlpool, Zanussi & most other makes

Kenwood Chef - Repairs & Spares

Related searches:

Washing Machine Repairs Fridge & Freezer Repairs & Parts White Goods Repairs Vacuum Cleaners Repairs & Parts Dishwasher Repairs Microwave Repairs Tumble Dryer Repairs Domestic Cleaning Window Cleaners Mobile Phone Repairs Carpet & Upholstery Cleaners TV Repairs

Reviews

Fantastic customer service

5
Fantastic customer service from David at Castle Electrics.
Although they were unable to provide the part I needed, David located one on the internet, called me back and then emailed the link for the item. I will definitely get in touch with them when something else breaks!
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AEG Oven

5
David was extremely helpful. Told me what the issue was with my oven over the phone, then took me, step by step on how to sort it.
Excellent customer service
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Extremely unreliable

1
Very unreliable indeed - they really let me down before Christmas. They don't reply to messages and when I finally got hold of someone they said they wouldn't be able to do anything before Christmas, despite the initial conversation, and assurance it would be sorted for Christmas, being on November 8th. When I pointed this out they then promised to ring back the same morning and I didn't hear from them again.
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An unhappy customer

1
Yes, we are in unusual times but having delivered my Kenwood Chef Major on Mon June 3rd for a service and told it would take about 10 days to 2 weeks, I heard nothing for nearly 3 weeks, despite having left a message to enquire. I finally got through on the phone yesterday only to be told they had FAR more urgent domestic repairs to deal with and not much chance of it being looked at anytime soon. It would have been helpful to have been told this earlier. I shall collect it today - no doubt a bit dusty.
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Quality job from a quality firm!

5
Great communications from start to finish, good advice from the engineer who came to do the job. Professional throughout, the job completed to my total satisfaction. You get what you pay for - cheap quotes give you cowboys......pay a decent price and get a decent job! Would recommend them to anyone.
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