Castle Cleaners

9a Saville Row, Newcastle Upon Tyne, NE1 8JE Directions

Tel 0191 230 3999
   Now closed Open today 08:00 - 18:00

Business overview


Same day quality dry cleaning,clothing repairs/alterations,wedding dress cleaning,curtains,duvets,laundry services,leather/suede cleaning.


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Products & Services

bed linen cleaning

bridal alterations

blanket cleaning

curtain alterations

curtain cleaners

cushion cover cleaning

duvet cleaning

evening wear cleaning

formal wear cleaning

ironing & laundry services


net curtain cleaning

pillow cleaning

rug cleaning

sewing alterations

sheepskin cleaning

silk dry cleaning

sleeping bag dry cleaning

sports kit cleaning

stain removal

suede cleaning

suit cleaning

table linen cleaning

tailor alterations

wedding dress cleaning



Really disappointed in the service I received.

Took an overcoat and 3 nearly new suit jackets in to be dry cleaned this week. The jackets had only been worn once each.

When collected them all 4 items were crammed into one bag creased not pressed and looked like they had a white discolored sheen on them worn out.

They look alot worse than when I took them in and I was getting them cleaned for an event in London which they are now totally unsuitable for.

As I said really disappointed and I definitely would not recommend Castle cleaners if you value your clothes.
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Great shop!

Great service from Castle Cleaners - used when in Newcastle on business.
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Don’t risk it - previous bad reviews for a reason!

Awful service, very annoyed.
Dropped off a two piece suit and a navy woollen blazer.
Went to collect them and was quickly handed them in a bag so I left. When I got home I had a look and the skirt of my suit had a dried on white mark diagonally across the back and the hook for the rear fastening button had all but come off. Then I look at the wooden blazer and the buttons on both sleeves were damaged, they are leather buttons and it says on the interior label to cover them before cleaning but they clearly were have now have areas of lighter colour and are rough and no longer shiny. I called the store and they said I would have to take my stuff back in Forbes it’s to be cleaned again and that they would replace the button but would not refund me. I’m moving house tomorrow so am unable to leave stuff to be fixed. Just avoid this place - a poor job done and poor customer service.
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DO NOT TOUCH THIS SHOP. I put the expensive black jacket to be dry cleaned for first time and when I got it back it was totally damaged. There were marks all over the jacket, a lot of colour variations everywhere especially on the sleeveslooks and the color was much lighter. We’ve took the jacket back and all been told this is a cotton jacket and cannot be help with colour and you can complain to the jacket manufacture. I would never use this shop ever again.
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Clothes came back with a bad odour sadly, didn't smell fresh or clean.
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