Carphone Warehouse

Unit 2 Great Oaks Retail Park, Broadmayne Rd, Basildon, SS14 1GB Directions

   Open today 10:30 - 16:30

Business overview

The Carphone Warehouse offers a wide selection of mobile phones and related accessories. They also offer impartial advice on suitable phones and available mobile networks.


Image of Carphone Warehouse


Complaint dealt with

I would like to thank those members of staff on duty saturday, 18th March 2017. The story was : My wife and daughter have been using ID sims in their phones for over two years. My wife went to Carphone warehouse to ask about cancelling my daughters sim contract with ID as it will no longer be needed. Carphone warehouse politely contacted ID services for us to cancel. As I was with my wife at the time, I can not believe a large company like ID can allow such blatantly rude and soul destroying service. The Carphone warehouse staff (3 of them) was shocked and decided to call them from them and had to explain what was going on and had to plead with them just to get it done as it is one of their customers. ID Mobiles service is scary and frustrating beyond sense. I am shocked at the treatment my wife, my daughter, the staff at Carphone warehouse (Basildon) and my self where treated. They should be ashamed! Thank you to Katie you was very professional.
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