Carpetright
Book Appointment
Chelmer Village Retail Park, Chelmer Village Way, Chelmsford, CM2 6XE Directionshttps://www.yell.com/biz/carpetright-chelmsford-7890179/#view=map
Now closed
Open Friday
09:30 - 18:00
Our location
Business overview
Not only do we sell high-quality carpets, but we’ve also got laminate, vinyl, luxury vinyl, wood flooring and rugs! Our friendly, expert store colleagues will be there to help you transform your house into your dream home. No matter your budget, style or project size, we’ll have something you’ll love for life. But there’s more to us than just supplying flooring, we also offer free samples, a free home consultation, a fitting service and we can take away your old flooring for you, plus, much more! 30 years old and still going strong, we’re Carpetright. for life.
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Reviews
17 Mar 2021
Shocking
1
I can honestly say I wouldn't use this company or store again if it was the last carpet company on earth. On 4 separate occasions I have been promised a return phone call and never have. In an effort to overcome their low stock I ordered any type of vinyl and that order was never placed. From the point of order and payment it has now been 4 wks and due to staff incompetence it was effectively placed yesterday. Note - I'm not usually the type of person to write a review, but I've made an exception for awareness. Thanks
Business Response
17 Mar 2021
Hi Paul, I am very sorry to hear about the experience you have had. Please email the details and order number to [email protected] so we can help. Regards Dean
Hi Paul, I am very sorry to hear about the experience you have had. Please email the details and order number to [email protected] so we can help. Regards Dean
25 Nov 2019
Worst experience ever
1
I am elderly.
I ordered a carpet and paid for it been told it would be delivered into the room, right to the last minute chelmsford store manager lied to me.
They came this morning and just left it there in my corridor. They then run back to their car and drive off.
Is this the right behaviour to expect?
Really bad and they never ever answer the phones. They are just a cash machine
Kept the paper work and my CCTV filmed them so dear this will go to which.
And yes I do have an order number
I ordered a carpet and paid for it been told it would be delivered into the room, right to the last minute chelmsford store manager lied to me.
They came this morning and just left it there in my corridor. They then run back to their car and drive off.
Is this the right behaviour to expect?
Really bad and they never ever answer the phones. They are just a cash machine
Kept the paper work and my CCTV filmed them so dear this will go to which.
And yes I do have an order number
Hi Paul, I am very sorry to hear about the experience you have had. Please email the details and order number to [email protected] so we can help. Regards Dean