Unit 1, 33-35, Burghmuir Rd, Stirling, FK7 7PE Directionshttps://www.yell.com/biz/carpet-connections-stirling-3251034/#view=map
Tel 01786 464095
Open today 09:00 - 17:00
11 Sep 2020
UNPROFFESIONAL AND A WASTE OF TIME!1
AN ABSOLUTE JOKE. I waited in for a rescheduled delivery and eventually negotiated engaged phone lines to find out it had been pencilled in for the wrong day. The person on the phone seemed keen for me to take a refund which I declined and rescheduled again for the next week. A day taken off work wasted. Having been tripped up by having the wrong delivery day before, I yet again negotiated the engaged phone lines to be told it had been fitted on the original date! I explained the scenario and was made to wait while they went to check if my order was in store. They couldn't see my vinyl or my invoice and I had to read the details off my copy. A few minutes later my order had miraculously appeared in the fitters van but it had been damaged! If they were going to tell me this when they arrived or try and fit it on the fly I will never know. I was offered to go to the store to pick a new product or take a refund.Unable to leave my property due to more tradesmen coming I took the refund.