Carpenters Group

Right People, Right Skills...

Leonard House Scotts Quays, Birkenhead, CH41 1FB Directions

   Now closed Open today 09:00 - 17:30

Why Choose Us?

First Class Service
Quality Service
Years of Experience

Business overview

We are one of the leading providers of insurance and legal services. Our focus is always on the customer and ensuring their claims journey consistently exceeds expectation.

Carpenters Group are one of the UK’s leading providers of insurance and legal services. We work in partnership with insurers, brokers and MGA’s to deliver a variety of fully outsourced claims solutions. Our team has grown to approximately 1000 staff across seven offices throughout the UK. We have sites in Liverpool, Leeds, Birkenhead, Haywards Heath and Glasgow.

Our team’s insurance experience combined with our legal expertise gives us the size, scale and strength to successfully work in partnership with any insurer or broker. Our long-standing relationships are testament to the quality of our service. Our focus is always on the customer and ensuring their claims journey consistently exceeds expectation.

Products & Services

Accident Claims

Compensation Claims

Personal Injury

Serious Injury Claims

Legal Advice

Legal Services

Conveyancing

Reviews

teriible service.

1
they want 25% of your claim yet you cant get hold of them and they dont reply to emails or the phone.
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Shocking

1
Please contact me mhb15 bates @aol.co.uk bad
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Awful Company

1
Got a surprise letter one year after a no win no fee enquiry. They failed to get me any money for whiplash and sent a letter charging £2000 for their expenses.
Letter details how they’ll action court in 30 days if no payment is made.
This is a bad company.
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Shambles of a company

1
Absolute shambles of a company . Zero communication skills . Zero customer relation skills . Zero common courtesy. Claim been going on for nearly 2 years and still not making any progress. Everytime I ring and ask for my claim handler he is not available does not matter how much I ring same response. They cause added stress to any claim . I feel helpless and so frustrated towards this company unbelievable should be shut down
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waste of space

1
if i could give no stars i would, im being taken to court through one of their handlers putting wrong info in. when i phoned and emailed after being told they would sort it out to find out that handler on holiday and not back till after court date so im not attending, absolute joke i will be invoicing them for my time.
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