Cardiff Smile Centre

My son has a loose tooth and severed nerve. The dentist (Saira) seemed absouloutely cluless as to how to treat this and refused to refer us to the hospital. She did refer us to an orthodontist because "this is what you do for teens" (her words). That was a waste of time and the ortho was clueless as to why we had been sent. Saira then gave conflicting advice on my son's treatment plan: He will have the tooth extracted, get a temporary denture, then an implant 12 months later; No, he will get no temporary denture but a permenant denture (at age 15) 12 months later (12 months with no tooth!); No, he will get a temporary denture then a permenant denture after 12 months. When questioned about the changes Saira talks nonsnse about NHS limitations, blames the dental practices own policies or denies what was previously discussed. This resulted in us walking out mid appointment as she changed the treatment plan with my son in the chair after having an injection!

The most horrific experience, having all my lower molars removed by this dentist when I only went in to get a crack fixed. I was scared stiff while he was on the phone with someone seemingly telling him what to do, it's taken me ten years to approach a dentist since this incident and only now since moving to the East of the city, have I approached a new dentist and she is amazing.