Cardiff Canine Citizens

The phone call consultation will give you some hope that positive changes for a reactive dog are possible. If your dog is challenging and vocal, you will be constantly separated from the group and made to walk your dog by yourself. Our package included 1-1 sessions which we were never offered despite asking multiple times. Caroline does not have an open mind to different training techniques and is very much ‘force-free’. We should have seen the red flags when a stuffed dog was pulled out and we were advised to dance and sing in front of our dog as a distraction technique. Once being well and truly ghosted after being advised to seek medication, which the vet said was absolutely not necessary, we have seen a real professional trainer who correctly showed us how to control our dog safely in a 1:1 situation. I feel that the group work made our dog’s behaviour a lot worse before it was made better. Save your money and time and avoid putting your dog in unnecessary stressful situations

After a tricky time with our dog I phoned to enquire about booking some behaviour sessions with Caroline. She was very honest over the phone and provided me with advice and confirmation I needed to make the next steps to keep my children and dog safe.
It was great to hear that she was not driven by the money she would have had from us but actually safeguarding my family and our pet. Thank you so much for helping us choose the right path for us today.

I attended prickly pooches sessions for my dog reactive staffie cross. Caroline has the skills to individualise the teaching to what your dog needs even within a class environment- as a teacher I know that's not easy. I have learned a lot and feel I have some of the tools to help my dog keep progressing - thank you.

Definitely not a people person. Has favourites in the group and will focus her attention on them, leaving you to ‘practice’ on your own while she talks incessantly to one person. The classes were useful to introduce my puppy to others, but I could do that for free over the park! All of the exercises revolves around giving lots of treats as distractions and individual problems were not dealt with. I found her two assistants to be far more helpful so would suggest trying to book classes with them instead.

Caroline has given me brilliant help, support and guidance in working with my reactive dog. As a result of attending Caroline's course my dog is much happier and more relaxed and in turn so am I.
I'd definitely recommend Cardiff Canine Citizens to anyone who is struggling with their dog.