Caravan Team Ltd
CARAVAN TEAM ARE HERE FOR YOU!
Unit 6 Bell Court Felinfach, Fforestfach, Swansea, SA5 4HP Directionshttps://www.yell.com/biz/caravan-team-ltd-swansea-6330199/#view=map
Why Choose Us?
Our location
Business overview
CARAVAN TEAM ARE HERE FOR YOU - NCC approved Caravan & Motorhome Workshop. Warranty service Centre. Caravan & Motor home Insurance Repair centre. Caravan & Camping accessories.
CARAVAN TEAM ARE HERE FOR YOU - We are a well established NCC approved Caravan & Motorhome Workshop and Warranty service Centre situated in Fforestfach, Swansea, at the gateway to the Gower. We are also a Caravan & Motor home Insurance Repair centre with Caravan & Camping spares and accessories available to buy instore or online.
Caravan Team is a family run Swansea business, having built up an enviable reputation for our professional and expert engineering skills. As an NCC Approved Workshop our fully qualified technicians have been trained to the highest standard in the caravan & motorhome industry, offering practical and effective problem solving.
ACCESSORIES SHOP INSTORE OR ONLINE
* Caravan & Motorhome Servicing & Repairs
* NCC Approved Workshop
* Motor Movers Supplied & Fitted
* ALU-TECH repair centre
* Specialist Service & Warranty Centre - Alde, Al-Ko, Autotrail, Bailey, Coachman, Compass, Dometic, Elddis, Compass, Explore, Buccaneer Swift, Thetford
Photos
Products & Services
camper vans
caravan & trailer accessories
caravan parts
convertible caravans
motorhome servicing
motorhomes
touring caravans
caravan servicing
electrical components
toilet spares
towing electrics
caravan spare parts
motorhome spare parts
cooling & refridgeration
levelling & jacks accessories
solar panels
insurance repairs
online shop
motor home habitation
caravan service
warranty work
motorhome repairs
caravan repairs
caravan accessories
trailers
motorhome insurance
caravan insurance
caravan awnings
water pumps & filters
gas accessories
caravan motor movers
truma spares
accident repairs
leisure accessories
thetford spares
dometic spares
caravan engineer
MB&G warranty repairs
Campervan Servicing
Caravan and Trailer Accessories
Credentials
Accreditations
- AWS Approved Workshop Scheme
Qualifications
- Caravan Engineering, Certificate (City and Guilds of London Institute)
- Electrical Maintenance, Certificate (City and Guilds of London Institute)
Reviews
Fabulous service at short notice
5Highly Recomended. Friendly and efficient.
5Thanks
Phil
Great customer service
4Friendly and knowledgeable staff with the test completed in less than an hour. We live an hour away but would definitely recommend and will visit again.
Thank you so much for taking the time to leave us a review. We look forward to seeing you again!
Thank you so much for taking the time to leave us a review. We look forward to seeing you again!
Service summary
1After my recent caravan service I was verbally given feedback regarding a number of problems then when I picked up they gave me completely different feedback and had no idea who’d spoken to me.
I agreed to get a few issues sorted but they took advance payment but didn’t order the part until I chased.
Then when I returned to get the additional part fitted I was presented with an additional invoice for £40 to do work that had not been agreed with me.
The water pump was cleaned but when I went to use it water spurted everywhere….when discussing this, their attitude was defensive and I was not believed until they saw a video.
In summary the worst aspect is the unfriendly attitude, and the impression that they just want to take your money and get rid of you as fast as possible eg. (refusal to put caravan wheel hubs back on post service and not wanting to help me hitch up despite being a woman on my own)
You have misconstrued the facts: Service sheets given after servicing your 1998 caravan (copies also emailed later when asked). Verbal “feedback” given & Technician hitched your caravan onto the car when asked. You accepted a written quotation which clearly states additional work is extra. Part ordered few days later to avoid extra cost of delivery to you. You emailed us video of the water issue - we didn’t ask for it - & advised you attach the pump correctly using the fitted clips. Unable to reach you we emailed an appointment - you did not accept. Another appointment made & you added more work to the job list. Upon arrival office staff discussed the job list which you agreed with. Later you then denied any knowledge of that additional work refusing to pay £39 for work completed. As a gesture of good will the £39 was waived & you were grateful thanking me. You asked for help to “guide you back” to the hitch & I helped you. We have been honest & courteous to you at all times
You have misconstrued the facts: Service sheets given after servicing your 1998 caravan (copies also emailed later when asked). Verbal “feedback” given & Technician hitched your caravan onto the car when asked. You accepted a written quotation which clearly states additional work is extra. Part ordered few days later to avoid extra cost of delivery to you. You emailed us video of the water issue - we didn’t ask for it - & advised you attach the pump correctly using the fitted clips. Unable to reach you we emailed an appointment - you did not accept. Another appointment made & you added more work to the job list. Upon arrival office staff discussed the job list which you agreed with. Later you then denied any knowledge of that additional work refusing to pay £39 for work completed. As a gesture of good will the £39 was waived & you were grateful thanking me. You asked for help to “guide you back” to the hitch & I helped you. We have been honest & courteous to you at all times