Dedicated to excellent customer service.
David St, Bridgend Ind Est, Bridgend, CF31 3SA Directionshttps://www.yell.com/biz/car-dealers-bridgend-6265042/#view=map
Why Choose Us?
One of the largest used car dealers in South Wales. Main dealer of Mitsubishi
Here at Nathaniel Cars we offer a wide range of services suitable for both Private & business users, our philosophy is simple we believe that hard work, enthusiasm, plus respect for our customers offers a winning formula, that won't disappoint you.
With the expansion of the business we built a new showroom. Everything has been designed to improve our customer service, providing you with a new children' area, new offices, a new Parts Sales counter where you will find genuine and OE parts to keep your vehicle running smoothly and accessories to enhance the look. In addition we have created more space for our technicians to service and repair your car more efficiently. This is our new parts sales department. Here our friendly staff will help you with any problems you may have with your car.
And finally with the expansion of our work shop, you can have the peace of mind knowing that your vehicle is in the hands of professionals.
Products & Services
Car accessories & parts
Car accident SMART repairs
Low mileage cars
Part exchange service
Mitsubishi Contract Hire
best car sales around!5
Totally recommend to our friends and family.5
It was like doing business with your best mate!,I love driving it so much!5
5* Car Dealers! Friendly And Helpful!5
Proceed with caution1
Ok, down to the nitty gritty:
After a bit of a hunt for a Freelander 2 to replace my discovery I came across a 2008 XS at Nathaniel. It wasn't cheap by any means-about £750 more expensive than an equivalent vehicle at stratstone- but being the kind of person that likes to deal with local companies and not national chains where possible I decided to purchase it from them. On initial test drive a grinding noise could be heard from the rear of the freelander- a problem that was identified and agreed to be sorted before collection. So, a collection date was agreed, my insurance etc was swapped over on that day and having not heard anything to the contrary I set off early from work to collect.............It then transpired that the vehicle was not ready at all, and required a new rear diff and haldex assembly. OK, I said, no problem, just let me know when ready (and swapped my insurance back at a cost of £67.99...) So a few days later the call came for me to collect my freelander. On the way home, I noticed a slight slip of the clutch, I put it down to the vehicle having not been used for a while. Clutch slip got worse the next couple of days- contacted nathaniel and arranged for the vehicle to be returned to them for rectification. A few days pass yet again and I get the call to collect the freelander. I drive out of nathaniel to be greeted by a grinding noise from underneath the vehicle so returned straight away. Vehicle taken straight in and noise rectified. Over the next 5 days the parking sensors gave up, the O/S rear door refused to lock along with a couple of other annoying faults. And here comes the best bit: after the rain and polish had died down a bit I noticed that nearly every panel on the car was a slightly different shade of grey..........On closer inspection it transpired the about 70% of the car had been RESPRAYED BADLY! !! So off I trot back to nathaniels to air my slight displeasure of this, to end up being told that 'Its had no more paint than most 6 year old cars' (RUBBISH) and be pretty much man-handled out of the showroom by my upper arm. Some may say I should have noticed this, but I seriously think that if you are paying top whack for a vehicle from a dealer on your doorstep then you should not be confronted by this type of shoddy workmanship end of. If I bought it from the auctions or some trade sales outfit (for £6K less) well then fair enough but from an apparently well respected local dealer I think not. In the end I totally lost faith in the vehicle when I found that it actually had the wrong rear diff and haldex fitted by nathaniel (gen 4 instead of Gen 3) so the 4wd would not work and the paint on both rear quarter panels flaked off. I traded it in as far away as I could for another defender at a loss of £7K. Good riddance. I'm sure that this kind of thing is not typical of a nathaniel car buying experience as they surely wouldn't still be in business, but it has certainly left a bad taste in my mouth and quite honestly I feel ripped off. My best advice would be to have a thorough 3rd party inspection carried out should you be considering a vehicle from them. This review is based on my own personal experience.