Canada Lodge & Lake

Heol Pant-y-Gored, Creigiau, Cardiff, CF15 9NF Directions

Tel 029 2089 2090
   Open today 00:00 - 24:00

Reviews

Daughters wedding

5
My daughter got married here on 6th July 2013 it is a beautiful place the scenery is amazing the sun was shining, spiro's catering and organisation on the day was first class.I cannot think of a better venue for a wedding, this was echoed by all the guests that attended.
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DO NOT book your wedding here!!

1
any increases in price'. I asked for a copy of this form (as I had never heard anything so ridiculous in all my life!!) and was told they had no scanner to email me a copy. So I trudged up to the lodge to see a copy. On my arrival, there was what I can only assume was a freshly knocked up letter saying something to the effect of 'Dear XXXX, We have had to put up the cost of your package by £500. Yours sincerely, Canada Lodge (!). Nothing signed by us. No evidence it was posted, or received, etc. She also said 'I'm not going to let you look at my computer', despite the fact we hadn't asked to, but to me this suggests this had been written in the 30 minutes it had taken me to arrive. Again we had to argue wih them and they refused to back down, stating their costs had gone up by £3 per head with the caterers and they had to pass this cost on (though how 90 x £3 = £500 is still beyond me!), with the manageress saying in a very smug way 'Well, it's only 4 weeks to your wedding....you'll never find another venue now...'. Refusing to be blackmailed, I then asked how we go about cancelling (having had enough of dealing with them at this point) and all of a sudden she managed to 'negotiate' on the price and put it back down to the original quote. Absolutely farcical!

There are plenty of other issues I could mention but I think you get the point!

I must say, the actualy day went wihout a hitch. It's a beautiful place. But I would never book another event with them in a million years.

I recently bumped into an old school friend who is also getting married at Canada Lodge in a few weeks. Surprisingly enough, she's just received an invoice for £500 more than she expected....obviously a regularly employed tactic.
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