C T G Windows

Unit 3 Marsh Lane Ind Est, Hayle Industrial Park, Hayle, TR27 5JR Directions

   Now closed Open today 09:00 - 17:00

Reviews

A first class job

5
Having used CTG in the past for a conservatory supply & fix, which is superb in every way, we have just, today, had 2 tilt & turn windows from CTG fitted. Although we haven't had a chance to observe how they perform in our extremely exposed situation we were very pleased with the way in which they were fitted. A young man called Brendan arrived on time and his first job was to place dust sheets throughout. We were impressed with his cheerfulness and his attitude towards the job. Brendan went out of his way to ensure an A1 installation and made sure that we were happy with his work. A brilliant outcome. Thank you.
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terrible company

1
Terrible company to deal with, front door assembly leaked. Fitters came and cured the problem and said it should not have been supplied as letterbox and handle assembly had not been sealed at all. then a few years later, well within the warranty period the trim round the door window discoloured and looks unsightly. Someone did come and take photographs and a few months later a very bad tempered fitter appeared to fit the replacement frame. He continuously complained that he should not have been sent on his own, then said the frame did not fit, he refitted the old frame and left leaving adhesive all over the door and our inner wall. After two and a half years of contacting this company to get something done or just to speak to someone in authority and not just a secretary trying to fob me off I have had enough. PLEASE DO NOT USE THIS COMPANY!!!
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Months of delays, no communication, won’t return calls, no windows.

1
It does’t cost much to keep you informed. I wouldn’t even mind the delay if someone would tell me what is going on. Paid a deposit and windows aren't even on order with the supplier yet.
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Supply and fit ok after sales terrible.

1
The product seems fine , the fitters were polite and helpful and the job was completed on time.
So why only one star, after finding deep scratches in the main window glass and after numerous phone calls, emails , site visits at the Hayle branch, no help whatsoever was forthcoming broken promises of calls back did have one call offering £100.00 compensation when i refused this was told to make a complaint on a email address which turned out to be Brittania windows website.
What a shower, my advice use somebody else.
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Exceptional Service – Delighted Customer

5
Recently CTG came to replace locks and some new windows for us.
The window fitters were very friendly, and exceptionally helpful.
I found them hard working and very tidy.
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