C S M Logistics

I've been using CSM for over 5 years. They are one of the most reliable courier companies I have dealt with. Easy to get hold of, and arranged pick ups always on time. Great value for the oversize and remote locations.

Do not use this company for your business at all costs. They treat customers poor and Csm are nothing but A____. We have been using them a while now and there agent told us for future collections they will order for us a tail lift, we booked new job with them and they sent a lorry without tail lift then charged us £102.21 for false pick up even though we had proof in an email from there agent all collections will be with a tail lift. After the next van arrived { this was charged to us another £45.00 with tail lift we found out that they would only insure 2 pallets going to korea for £250 for both pallets, This order is for 7500 usd, after asking for extra insurance they said no they wont insure us. So we got the 2 pallets sent back to us from Heathrow and they have charged us in total £425.00 for the collections and the fee for sending the 2 pallets back to us. We payed upfront for original delivery and they have deducted £425.00 from our original payment.