C P S Homes

Cardiff's biggest student accommodation provider.

34 Woodville Rd, Cardiff, CF24 4EA Directions

Tel 029 2066 8585
   Now closed Open Tuesday 09:00 - 18:00

Business overview

Our Woodville Road branch acts as the hub of all our student lettings activity, while catering for professionals looking to let property in Cardiff too.

CPS Homes was founded way back in 2000 and started out with just two staff members. Over time, the company began to build a strong reputation in the Cardiff lettings sector, and positive working relationships were soon developed with both landlords and tenants alike. Many of these clients from the very early years remain with us to this very day, and have since watched CPS Homes grow from strength to strength. Our Woodville Road branch acts as the hub of all our student lettings activity, while catering for professionals looking to let property in Cardiff too. We also have an Investment Sales Team within the office who help source properties for investors to purchase and develop, and they aid current landlords in selling up when they wish to cash in on their buy-to-let nest egg.

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Products & Services

Accompanied Property Viewings

Apartments

ARLA Member

Energy Performance Certificates

Flats

Houses

Letting Agents

Long Term Lets

Property Management

Property Services

Property Valuations

Student Accommodation

Reviews

Abysmal

1
Just abysmal. Horrible communication. Not fixing problems. Don't answer emails. Place was a disaster moving in. Awful.
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Cps homes Cath

5
Cath was amazing she was so friendly and helpful I could ask for more. Thank you so much !
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CPS is not a trustworthy agent

1
CPS has provided appalling service to the student tenants of a house in Cathays. Our son is one of the 6 tenants. We have had to intervene twice in two months to try and get CPS to make the landlord carry out fundamental repairs: 1st, to the broken boiler and 2nd, to repair a badly fitted and leaking shower. On both occasions, CPS was content to string the students along for *weeks* while the problem continued or -- in the second case -- deteriorated, leading to the collapse of the ceiling, with risk of electrical fire. Promised actions were not taken. On this evidence, CPS and this particular landlord are not fit to have responsibility to young people who lack experience to challenge unscrupulous behaviour. CPS effectively colludes with the landlord to the detriment of its own clientele. We have raised this problem with Cardiff Council and hope for action. Beware!!
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Rip off agency fees

1
Cpshomes charge extortionate agency fees
and pressurise 1st year students into signing up immediately by suggesting they have 5 other viewings that day and if you don't sign up now., then you will lose the property. Students end up paying 25% of their rent +vat as an agency fee. Never to be seen again. No cooling off period.
This can easily total £600 for one property and 30 minutes of effort from the arrogant agent.
The Goverment is banning Agency fees yet Cpshomes still insist on ripping students off. Students avoid this agency at all cost!
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CPS Homes - Shocking!

1
From our experience... reasons not to use CPS Homes:

1: No people skills
2: Absolutely no after sales care at all
3: Rude, unhelpful and no communication skills
4: Say that have written to you when they have not
5: When I phoned and got so frustrated I hung up on them, a week later I phoned them back and they hung up on me in retaliation. Nice professionalism... and by your managers none the less...
6: Rent out horrible properties. (They take pictures of a few nice ones but like to have a dabble in the odd sh hole...)
7: Read their reviews before using... I have kindly attached them at the bottom of the post for your reference
8: I have attached a picture of our window... We were told it is not damp it is condensation... their advice open a window and put the heating on... Nice work guys ;) - p.s if you notice condensation on the windows we were unable to dry it as it is in the middle of the double glazing... but yeah... "condensation"
9: The landlord that this company is acting on behalf is a liar. Not so much the fault of CPS Homes but have done nothing to help with the matter.
10: I don't like them - (not really sure how else to articulate my last point but it feels relevant)
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