25+

Years
with Yell

By Design

Jewellers - Repair Jewellery

218 High St, Walthamstow, London, E17 7JH Directions

   Closed today Open Wednesday 08:00 - 17:30

Why Choose Us?

Bespoke Service
Family Run Business
Quality Workmanship

Here at By Design, we pride ourselves on our reputation

43
years of experience

10

Testimonials

Featured Review

5

Friendly and professional customer service

Bill, his coworkers and stuff are really amazing! They have great knowledge of their sector, and are so creative. Their designs are always better than what I have in my mind and they always make the best jewellery! They are always friendly, with big smiles, provide the best customer service, deliver the products on time, as well. They always go the extra mile for the loyal customers but also...for all the new ones. Products always value for money. Good location, too. Highly recommended!!!

Excerpt from a review by on 20 Jun 2024

Business overview

Family Run Jewellers, Based in Walthamstow, with over 40 Years Experience. Jewellery Repairs, Restorations & Handmade Pieces to Suit All Budgets. Contact or Visit Us Today.

By Design is a family-run jeweller and pawnbrokers with over 43 years of experience in the local community, offering expert repairs, antique restorations, engraving and bespoke handmade jewellery. With an in-house workshop and skilled goldsmiths, we handle everything from stone replacements to full refurbishments, ensuring top-quality craftsmanship and a quick, professional service. Specialising in vintage and traditional pieces, we also create custom designs tailored to your needs. Whether restoring a cherished item or crafting something new, our competitive prices and attention to detail make us the go-to jeweller in Walthamstow and the surrounding areas.

Photos

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Products & Services

New & Secondhand Jewellery

Jewellery Repairs

Free Quotes

Free Initial Consultation

Jewellers

Handmade Jewellery

All repairs are carried out on the premises

Pawn Broking Services

Engraving

Gold Jewellery

Jewellery Valuation

Jewellery Making

Gold

Diamond Specialists

Antique Clocks

Silver Jewellery

Clocks and Watches Retail and Repairs

Engagement Rings

Goldsmiths and Silversmiths

Gold Buyers

Scrap Gold

Wedding Rings

Charm Bracelets

Gold Shops

Vintage Jewellery

Traditional Jewellery

Bespoke Jewellery

Jewellery Restoration

Commissioned Jewellery

Video(s)

Reviews

Featured review

Friendly and professional customer service

5
Bill, his coworkers and stuff are really amazing!
They have great knowledge of their sector, and are so creative. Their designs are always better than what I have in my mind and they always make the best jewellery! They are always friendly, with big smiles, provide the best customer service, deliver the products on time, as well. They always go the extra mile for the loyal customers but also for all the new ones.
Products always value for money.
Good location, too.
Highly recommended!!!
22 Jun 2024
Thank you so much for your kind review I’m glad we have been able to serve you
22 Jun 2024
Thank you so much for your kind review I’m glad we have been able to serve you
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avoid

1
if you have anything of real value do not leave it with this shop. They are disorganised, unqualified and have no computerised records system for sensitive customer information!!! Given that they deal with high value customer property it seems rather negligent to have no proper electronic in-house records system.

They lied a lot to attempt (they did not succeed) to undervalue my stolen jewellery , were dismissive throughout the process and just came across as clueless.

Im sure they appear to be a "nice local business" but if you have a special piece of jewellery, for that extra sense of security and expertise, I would go elsewhere to a jeweller that is a member of a professionally regulated body so that there is a level of integrity and accountability in how they treat customers and their belongings.
09 Nov 2019
We are terribly sorry that you have had a bad experience in our shop, as a small local business our trade relies on our regular custom and keeping them happy. Our values have stayed the same over the past 40 years of trade, serving Walthamstow. We aim to be personable, friendly and fair, whether that be buying ,selling, lending or just some of the free advise we offer when helping you get there perfect purchase. But we are mythed as to your review. Whether or not you have the right shop? We haven’t been aware of any unhappy customers in the past weeks. We are “ member of a professionally regulated body” Because we do not know what this complaint is about we cannot offer you any solution, please feel free to contact us further to see if we can resolve the problem. Regards ByDesign Jewellers Walthamstow [email protected] 0208-520-2310
09 Nov 2019
We are terribly sorry that you have had a bad experience in our shop, as a small local business our trade relies on our regular custom and keeping them happy. Our values have stayed the same over the past 40 years of trade, serving Walthamstow. We aim to be personable, friendly and fair, whether that be buying ,selling, lending or just some of the free advise we offer when helping you get there perfect purchase. But we are mythed as to your review. Whether or not you have the right shop? We haven’t been aware of any unhappy customers in the past weeks. We are “ member of a professionally regulated body” Because we do not know what this complaint is about we cannot offer you any solution, please feel free to contact us further to see if we can resolve the problem. Regards ByDesign Jewellers Walthamstow [email protected] 0208-520-2310
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1000 characters limit

Testimonials

Brilliant Customer Service & Prices

Lovely local shop with brilliant customer service and prices. Always ready and available to help — has been a lifesaver for my watch repairs.

- Source: Mehreen Khan

Expert Advice, Great Customer Service & Very Reasonable Pricing

Bill and his team are the best! Had to source a replacement item with huge sentimental value that isn't made anymore. Bill provided expert advice on obtaining a replacement and how to go about making the modifications to recreate the one that was lost. Expert advice, great customer service and support and very reasonable pricing. A distressing situation was made so much better with the way it was handled and resolved.

- Source: Anne Langton

A Lovely, Friendly, Family Shop

A lovely friendly family shop. A great range of products. Really helpful and kind customer service. helped me today by coming over to my elderly mum's house to remove a ring that was too tight. Rare to find this kind of community service these days!

- Source: Christine Bell

Very Experienced Jewellers

Very experienced jewellers. They’ve been in the business a long time and really know their stuff. A very good selection of jewellery- both antique and modern. Expert repair and resizing. It’s hard to find old school jewellers nowadays - these guys are the best.

- Source: Charlie Norfolk

Google 5* Review

Really friendly & knowledgeable service and from a long standing local business. Really pleased with the resizing of my ring, a quick turn around too. Thank you!

- Source: Harriet Morgan

Google 5* Review

Wonderful customer service, so friendly and they shortened my necklace perfectly. Super happy, will return 100%! Thanks so much :)

- Source: A.S

Google 5* Review

Great prices and friendly staff

- Source: Jo Kelly

Google 5* Review

Lovely local shop with brilliant customer service and prices. Always ready and available to help — has been a lifesaver for my watch repairs.

- Source: Mehreen Khan

Google 5* Review

Had a lovely time here, being most friendly advised about my choices to pick a suitable piece of jewellery for child. Highly recommended!!

- Source: Sylvia Haller

Google 5* Review

The best jeweler ever. Bill is an amazing jeweller who gives good advices to his customers, good prices. I would recommend

- Source: Cam Butterfly