Why Choose Us?
We are a well established saddler with extensive knowledge, craft skill & have been granted a Royal Warrant of Appointment to Her Majesty the Queen.
Adrian and Sheila of Buttons Saddlery, are celebrating 42 years in business. They started the business in 1973, progressing from a small mobile/part-time unit to their first small shop area in the two-up two-down houses (then called Edna Cottages) on the Guildford Road at West End. Redevelopment of the buildings changed the small row of houses into a four row shopping parade with offices upstairs.
Buttons moved with the times and expanded with their business. They are now to be found in their own premises; a two-storey unit, with the shop floor on the ground level and the workshops and offices upstairs. They used to exhibit at Major County and Agricultural Shows until September 2010 when they retired from the show scene.
On 1st January 1999 Buttons Saddlery was granted a Royal Warrant of Appointment to Her Majesty the Queen.
Adrian is a Master Saddler who also specialises in saddle-fitting, along with all aspects of special items fitted for both the horse and the rider.
Products & Services
Saddles New & Used
Horse rugs & Clothing
Repairs to Saddlery
Repairs to Handbags & Luggage
Repairs to Shooting equipment
Made to measure items
Stunt Harnesses Made
Dog Leads & Collars made to order
whips & riding crops
jodhpurs & breeches
martingales & breastplates
turnout & stable rugs
Price query and ignorant staff!!!1
Fist Class Service5
Do not bother with this shop.1
If they had done that on Monday I could have still collected the bag on Friday and been totally unaware that there was a problem. Even if she had bothered to pick the phone up and explained the issue that would have been something. The brass neck cheek to tell me over the phone when I rang on Thursday to say it would be done on Friday knowing full well that she had even bothered picking up the bag all week.
Shockingly poor customer service, unprofessional attitude and no attempt at an apology.
My advice is to go somewhere that customers are valued.
Then took an age to pay us requiring a trip down to the shop by me father in law to be told although they dont know what happened to them they are still taking 35% of the £12 which apparently leaves us with £5.50??? The father in law took their word.
Take note!! They can loose your gear and seems their maths are poor. Hope they enjoy the extra £2.30 as they obviously need it more than us.