Bournemouth Water Ltd
George Jessell House, Francis Avenue, Bournemouth, BH11 8NX Directionshttps://www.yell.com/biz/bournemouth-water-ltd-bournemouth-1702076/#view=map
Open today
08:00 - 18:00
Our location
Business overview
Bournemouth Water supply drinking water to nearly half a million people from their base in Bournemouth. Their area of supply covers parts of Dorset, Hampshire and Wiltshire, stretching from Poole in the west to Beaulieu in the east and just south of Salisbury in the north.
Reviews
05 Dec 2022
More staff needed to man the phones!
2
got garbled automated phone call to say water was going to be turned off but didn't say why or what date. I tried to save the message and phoned back, only to be told there was no message and to be charged for the call!
phoned and eventually got through to a friendly chap, but there was a major fault on the line, and it was really difficult to understand him.
Apparently, there was a burst water pipe, and the water was to be cut off, but I couldn't receive a text message to say when.
I was told to look on the website for 'In My Area', but just couldn't it!
phoned and eventually got through to a friendly chap, but there was a major fault on the line, and it was really difficult to understand him.
Apparently, there was a burst water pipe, and the water was to be cut off, but I couldn't receive a text message to say when.
I was told to look on the website for 'In My Area', but just couldn't it!
14 May 2018
Terrible customer service
1
Customers service is atrocious when a question is difficult told to email in details, however they can only reply after 10 days? When asked for details of location of meter told 50 yds to left of gate. However unable to say if that's looking at the gate or out of gate Then sent Northings and easting really helpful for somebody with limited computer skills. Not convinced customer services read previous emails as keep asking for same details already provided cannot seem to grasp its a field not a property .