Bouncing Beans

  • Tel: 07971 777871

12 St. George Cottages, Llanelli, Dyfed, SA15 1JE

Ratings and Reviews

3
3 2 reviews 2
5
1
4
0
3
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1

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Business Overview

We are a small independent family run business with a very big choice of inflatables

Bouncing Beans is a small, independent, family run company that was established in 2001. We hire our marquees and inflatable games to individuals, groups and organisations in Dyfed.

We can be contacted seven days a week between 8.00 am and 10.00 pm with an answer phone should we be away from the telephone.

We pride ourselves on our friendly, professional and reliable service; our wide range of Inflatables and games and our fast response to your requests. If we have it, we can deliver and erect the very next day.

You won't be disappointed by our equipment or our service.

All our equipment is tested and certified and we carry full public liability insurance.

We are members of the British Inflatable Hirer's Alliance.

Photos

Services and Products

  • Bouncy castles & inflatables
  • birthday parties
  • children's parties
  • christmas parties
  • corporate events
  • Weddings
  • Christening
  • BBQ's

Reviews

5
Bouncing Beans
We have used Bouncing Beans for 15 years on and off since my daughters 3rd Birthday party (she's now 18)! We've hired them for different occasions, in different weathers, and for adults as well as kids. Service provided we found was 1st class as are their prices. They have always been prompt, infact earlier on many occasions and later picking up than planned, giving us adults a little go when the children were shattered and all gone home
;-) Am interested to see that they hire marquees, may well have to use their services again.
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5
Bouncing Beans review
We have used Bouncing Beans for 15 years on and off since my daughters 3rd Birthday party (she's now 18)! We've hired them for different occasions, in different weathers, and for adults as well as kids. Service provided we found was 1st class as are their prices. They have always been prompt, infact earlier on many occasions and later picking up than planned, giving us adults a little go when the children were shattered and all gone home
;-) Am interested to see that they hire marquees, may well have to use their services again.
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1
Terrible service
I had to give one star for this but I wouldn't have given any stars if possible due to the poor service. I booked this company based on the excellent price they quoted. I booked an adult bouncy castle for the 21.9.13. The castle was to be used outside and when I checked the forecast I had concerns that it was going to rain and so I contacted Bouncing Beans a week prior to the event to confirm if the castle could be used in the rain, I was re-assured that it would be fine to use in the rain but it might get a little slippery. Come the day of the event I was contacted in the afternoon to see if we were still going ahead as it was a little foggy and I confirmed that yes we would go ahead and would see them at 5pm. Come 5pm there was no sign of the castle and as I had no signal on my mobile I moved to an area where I had signal and called them. The weather at this point where I was foggy but not raining and very mild in terms of temperature and NO wind. The man I spoke to said he got halfway to the venue and turned around as he felt the weather was not appropriate and his insurance would be void. I was VERY disappointed at this point as firstly he had not bothered to come and check the venue in person and speak to me face to face he just left because where he was it was very wet and windy (supposedly), secondly I was told that it was ok to use this castle in the rain and yet when I called to find out where he was he told me that he couldn't put it up in the rain for insurance purposes (it wasn't even raining I might add). We were let down right at the very last minute for no reason. If I had been told prior to the event that this could happen I would have had an option to contact other suppliers to see if they could provide one more fit for purpose. I had 40 people attending my private party who were all let down and I was left embarrassed. TERRIBLE SERVICE.
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