11-19 Lower Parliament St, Nottingham, NG1 3QS Directions

Tel 0115 941 0199
   Open today 08:30 - 19:00

Business overview

Boots is a chain of chemists offering a wide range of general health and hygiene items as well as providing cosmetics, toiletries and medicines. They also sell camera film, travel essentials and a selection of sweets and snacks.


Very unprofessional
I visit boots pharmacy lower parliament street very often over the last 5 years. I have had quite a few unpleasant experiences especially with the service time and how staff handle the customers with respect to this.

I have not been so upset as I was today when I walked in to meet a queue (it's quite common).

1 sort the help of 2 members of staff to make an enquiry but they completely ignored me. They practically looked through me as i stood in front of the counter. I explained I only wanted to ask what i was to do if I wanted to leave my prescription and return later for it.

I didn't want to stand in a queue for 10 mins only to hand my prescription in. But no one would even stop or make eye contact or acknowledge a customer who had approached the desk.

There seem to be too few staff for the work at this branch hence the queue and unpleasantness of the staff.

I would not be using this branch for my prescription. I find the staff quite rude.
Cancel Update
1000 characters limit