Blue Mantle Antiques
The Old Fire Station 306-312, Old Kent Rd, London, SE1 5UE Directionshttps://www.yell.com/biz/blue-mantle-antiques-london-308339/#view=map
Open today
10:30 - 17:30
Our location
Business overview
Blue Mantle Antiques was established in 1969 and has the largest antique fireplace showroom in the world. Located in The Old Fire Station, they stock a wide selection of garden furniture, antique French stoves, tiles and chimney pots and also provide a shipping service to European countries and the USA.
Reviews
20 Dec 2022
Terrible installation of a cracked mantle and no after-sales service
1
Expensive, massively delayed, poorly installed, and no after-service care. Would not recommend to anyone.
We paid in full, in advance, on 17 Nov 202. Installation was delayed after a December no-show, and took place over 2 visits in Jan and Feb 2022. There was a massive amount of dust and mess from the installation, including some scratching of our floors. The hearth was installed with a large expansion gap between the wood floor edge and the slate. It looks terrible and we complained, but it took several months for this to be addressed. One of the slates developed a crack after installation, which BM said it would fix, but then emailed to deny that there was a crack, and stating we would be charged for installing a replacement. Since then my follow-up emails and phone calls have been ignored repeatedly. I warned them that after several weeks, over one year on with no resolution, I would leave a negative review, and here we are.
I would NOT RECOMMEND to anyone to use them.
We paid in full, in advance, on 17 Nov 202. Installation was delayed after a December no-show, and took place over 2 visits in Jan and Feb 2022. There was a massive amount of dust and mess from the installation, including some scratching of our floors. The hearth was installed with a large expansion gap between the wood floor edge and the slate. It looks terrible and we complained, but it took several months for this to be addressed. One of the slates developed a crack after installation, which BM said it would fix, but then emailed to deny that there was a crack, and stating we would be charged for installing a replacement. Since then my follow-up emails and phone calls have been ignored repeatedly. I warned them that after several weeks, over one year on with no resolution, I would leave a negative review, and here we are.
I would NOT RECOMMEND to anyone to use them.
15 Aug 2022
Leaks gas and breaks.
1
The fireplace they installed has broken twice, and is now leaking gas. The shop are now refusing to answer our calls. Extremely poor service and dangerous installations.
08 Jun 2014
best customer service
5
Big thank you to Blue Mantle team for making our house a home. They were recommended to us by our neighbors as we were looking to source some antique Victorian marble surrounds and we found exactly what we were looking for. Simply visit them to see the difference. Regards
02 Jun 2014
A must visit place
5
Bought our fireplaces from here two weeks ago and the service was excellent.The building itself features a stunning architecture and features just like a museum, after all this building has been around from ages. Everyone that works at Blue Mantle has a passion for customer service extremely welcoming. A must visit place in London.Thanks Tom
25 May 2014
exceptional customer service
5
Its a must goto showroom in London. Based in an old fire station its more of a experience than a shopping trip as its more than just a fireplace shop its a part of a British culture. Very pleased with our purchase as well. There are endless amount of things of interest to see and discover at Blue Mantle.