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Blacks Vets

2.4 (5 Ratings) | Write a review

Hillcroft, 50a, Hall St, Dudley, DY2 7BT Directions

   Open today 08:00 - 19:00
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  5. Blacks Vets

Review summary

2.4
2.4

5 reviews

5
5
1
4 0
3
1
2
1
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2
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Our location

Opening hours

Monday 08:00 - 19:00
Tuesday 08:00 - 19:00
Wednesday 08:00 - 19:00
Thursday 08:00 - 19:00
Friday 08:00 - 19:00
Saturday 08:00 - 17:00
Sunday 08:00 - 17:00

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Payment methods

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Maestro
BACS
Cash
Direct Debit
Credit Cards

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Business overview

Award Winning Practice Where Pets Come First

Opening Hours

Call 01384 252509 for an appointment

Open all day

We understand that our clients have busy lives too. We are open from 9am - 7pm on weekdays for clients who wish to call in for advice from reception and nursing staff, for the collection of treatments and to book appointments. Similarly we are open on a Saturday from 9am - 5pm, and on a Sunday from 10pm - 4pm.

We run an appointment system at all branches to try to reduce waiting times and stress to our pets. Urgent cases are always seen the same day even when appointments are not available. We have no waiting lists for procedures or hospitalisation.

All invoices are due for settlement at the end of each consultation.

Consulting Hours

Monday - Friday

9.00 a.m - 1.00 pm

2.00 p.m - 4.30 p.m

5.00 p.m - 7.00 p.m

Saturday

9.00 a.m - 10.00 a.m

2.15 p.m - 3.15 p.m

Sunday

11.00 a.m - 12.00 p.m

Photos

Image of Blacks Vets

Products & Services

Free Parking

Animal dentistry

Microchipping service

Neutering service

Pet supplies

24 hour Hospital care

Our own Emergency Service

Certificate Holder in Surgery

Certificate Holder in Medicine

Certificate Holder in Cardiology

Certificate Holder in Dermatology

vaccinations

Pet Passports

Referrals

Healthy Pets Club

Pet Starter Package

Night Service

Brierley Hill

Halesowen

Special offers

Discounts

Price Match

MRI

Hip Score

Cat Friendly Practice

Cat Spay

Dog Spay

Dog Castration

Cat Castration

Caeserian

Puppy

Kitten

Cruciate

X ray

Scan

Lab

Hospital

Qualified Nurses

Caring

Related searches:

Emergency vet Animal dentistry Pet hydrotherapy Pet supplies Reptile care Vet supplies Mobile dog groomers Reptile vets Equine vets Kittens Animal hospitals Puppies

Reviews

Shocking.

2
Front of staff are fantastic. Vets ability on the whole when conducting surgery (as they did on my pet after the initial surgery failed) is varied and inconsistent. Communications from the claims team poor and contractural agreements not upheld.
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I do not recommend them.

1
They informed me that the insurance company would cover the entire procedure. Due to the fault of Blacks Vets, the insurance company did not pay for the procedure. I do not recommend them.
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Would not take my dogs there again

1
Would give 0 if I could. My dog had dental surgery there (costing almost £1000). Following the procedure, dog was flinching when being touched. Took back to Blacks as I believed it to be ringworm or an infected scratch. Vet shaved fur to find a 4-inch wavy wound. Picture attached (not for the faint hearted). Heat pads are used to keep pets warm following surgery...

I was also told the procedure had gone fine but then was told weeks later that she had been manually pumped during the procedure.

An investigation was undertaken, liability was not accepted and £66 has been offered as the cost of my expenses (in addition to all medical treatment they provided for free), and £30 'good will gesture' for the time taken to lodge a complaint with them. This has not been accepted and I will not be returning to this practice with my dogs again.
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Lye location lacking

3
Up until last week I was rating Black's vets above a 5. However, on our last litter of puppies we had quite a few mix ups on the part of Lye administration and no appologies. Firstly, I was given records for only 4 of 5 pups. So I had to return. Second, I clearly stated on booking our appointments and on attending them that we were having the usual puppy package, but they say I asked for first vaccinations only, even while they had booked and administered both vaccinations and all health checks...Then the office manager refused to acknowledge that I had paid, and even behaved as if I was pulling a fast one. I have finished our business with the Dudley location and insisted on a redo of our paperwork which they did do.
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Excellent level of care

5
I have been taking my two cats here for around 5 years now and couldnt be happier with the service and care provided and they remember us each time we visit and that is important to me as I dont feel like a stranger which is equally important when your leaving your pets there. All the staff are lovely.
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