Belvidere Residential Care Home
41-43 Stourbridge Rd, Dudley, DY1 2DH Directionshttps://www.yell.com/biz/belvidere-residential-care-home-dudley-1482114/#view=map
Our location
Reviews
17 Jul 2021
Very poor
1
My 89 year old Mother was SENT here from Russells Hall Hospital, A&E department with a broken humerus.
We told the member of staff she is prone to falling, and he replied we would not normally accept people who are prone to falls, although we do have pressure alarms for falls so she will be fine...
TWO days later we had a phone call from the Paramedics (NOT THE HOME!!) saying she was in A&E after a fall.
On our arrival at A&E we found my Mother with a very nasty bump and cut to the side of her temple and eye, and to make things worse the Doctor said she had apparently fallen five times in the home over her short stay at the home, and yet we did not receive one phone call
Thankfully she is now in another care home, and has not fallen in over a week...
I would be very dubious about the good reviews we saw online, that are sent in by post card etc...
Overall, our experience of Belvidere = very poor
We told the member of staff she is prone to falling, and he replied we would not normally accept people who are prone to falls, although we do have pressure alarms for falls so she will be fine...
TWO days later we had a phone call from the Paramedics (NOT THE HOME!!) saying she was in A&E after a fall.
On our arrival at A&E we found my Mother with a very nasty bump and cut to the side of her temple and eye, and to make things worse the Doctor said she had apparently fallen five times in the home over her short stay at the home, and yet we did not receive one phone call
Thankfully she is now in another care home, and has not fallen in over a week...
I would be very dubious about the good reviews we saw online, that are sent in by post card etc...
Overall, our experience of Belvidere = very poor