Belle Vue Swim Centre

Ashdale Rd, Consett, County Durham, DH8 6LL Directions



we took our three grandchildren 8yrs 7yrs and 3 yrs (none swimmers) here to see what it was like after my son recommended it. we found it very bright and cheerful. we paid £2.70 per child only to find out you have to get out after 1hr 15 mins. then when our 7yr granddaughter needed the toilet we were told we were not allowed back in the pool as there was too many in. we were told to go in the other pool which was close to the small pool but our granddaughter was to frightened of that one as it was too deep. i pointed out that my husband and two granddaughters were in the pool' she stood there shivering and crying whilst the young man pointed out it was policy. yet it was obvious that there was children that could swim in the small pool. i informed the young man that this was utterly disgraceful. my husband seen our distress and came over to us and was also furious. we were eventually approached by a manager who apologised on the young man's behalf and allowed us back in the pool after asking children who could swim to get out saying that emails will be sent to all employees about the issue. she then went on to offer complimentary passes. i said to the woman that i could not see how this was any good as this could happen again. children who cannot not swim should be allowed back in the small pool after visiting the toilet. my god children are going to be frightened to get out of the pool to visit the toilet' so what will they do now? urinate in the water! I think they haven't quite thought this out properly
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