Bedale Boarding Kennels

West Pasture Farm, Great Crakehall, Bedale, DL8 1TT Directions

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My poor cat

1
Unfortunately I have to give one star it doesn’t deserve.
Taken from the vet medical record's :
‘ History: elderly cat been in cattery several weeks, deteriorated massively. Lost weight. Green occular discharge.
Examination: v thin, poor coat, dehydrated, skin tent’
Despite treatment she did not get over the neglect she had suffered and had to be put down.
She had been seen by the vet weeks before and she had remarked how well my cat was.
The council has been absolutely useless.
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Poor

1
Very rude staff manning reception. No interest shown to our cats at all, no questions about their likes/dislikes etc. On collection the pen stank and both litter trays were full so the cats had to stand in their mess to go to the toilet (it looked like they hadn’t bothered to clean it over the three days they were there), and one cat was cowering in the corner and the other in it’s carry box which says it all as they avoid going in their boxes at all costs. Was told we couldn’t pick up on our chosen day but was charged fir the extra day we didn’t want. To cap it all, over priced for zero care/service.
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Avoid at all costs

1
Do not be fooled by the fake five star reviews. The owner is a cruel human being. My dog has never been the same again after his stay, he is now terrified of men so god knows what this vile creature did to my dog.
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Pathetic and terrible customer service

1
Absolutely shocking customer service, call to ask a few questions regarding the booking of a dog and was met with a rude, sarcastic gentleman. Hanging the phone up mid conversation. Absolute pathetic. Looking at other reviews paints a picture. Stay far away
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Stress free

5
Staff were friendly & professional throughout. Kennels were kept to a high standard of cleanliness. Would highly recommend to anyone looking for a trustworthy & good value for money kennels. Thank you for looking after my baby.
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