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Beacon Home Care Services Ltd

1.0 (1 Rating) | Write a review

36a Allans Buildings Gilwilly Rd, Penrith, CA11 9BF Directions

   Open 24 Hours
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Opening hours

Monday Open 24 Hours
Tuesday Open 24 Hours
Wednesday Open 24 Hours
Thursday Open 24 Hours
Friday Open 24 Hours
Saturday Open 24 Hours
Sunday Open 24 Hours

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Business overview

providing care in the community

Reviews

Poor care agency

1
Despite setting up very clear goals around cognition, socialising, support to use the microwave etc for my aunty, these were rarely met. Contact with the agency was difficult, and they never attempted to discuss issues or challenges. Carers were meant to visit for 30 minutes 6x per week and 60 minutes 1x per week. On average, they spend between 10-15 minutes. When we complained, the agency discharged my aunty, leaving us with 2 weeks notice to find another agency. I would not recommend this agency.
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