Baytree Conservatories Ltd

From start to finish the job from Bay Tree has been absolutely excellent. Made to feel confident and at ease with all staff members that were encountered through the entire process. The conservatory has made a huge difference to our home and I will certainly contact Bay Tree for other work.

My husband and I went to look at the display conservatories today at the sycamore garden centre. We walked round and looked at several and were chatting about the different options for five or ten minutes. Nobody came out to see if we needed any help or advice. We decided to take some photos of the ones we liked. As soon as we did this an older lady flew out of who knows where and came towards us. We assumed she was coming to give us some help and information but she very aggressively asked if we had an appointment and told us we shouldn't be taking photos. We were so shocked and asked if she was joking. She said that she wasn't and was very hostile in her approach. We asked what the issue was and she seemed confused as to the reasons, one minute stating that she had no idea who we were or what our intentions were, and the next saying it was because the designs belonged to them. There's a right and wrong way of approaching people and she definitely lost a sale with her attitude.

We would like to take this chance to thank everybody for the part they played in the installation of our new double glazed windows and the construction of our conservatory. It was a very professional job from start to finish, the team could not do enough for us from the salesman through the builders and then the fitters. Everybody did a wonderful job with utmost care. Thanks again. Mr & Mrs Pane.

The staff were very professional with helping us to meet our final decision on our plans. and informative through all of the stages of work. I am delighted to say they kept to their promise of delivering a good quality service, even the mess was kept to a minimum. Everybody worked very hard. Our conservatory is lovely and all what we had hoped for, thank you again from one very pleased customer!