B&Q Yeading

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Glencoe Rd, Yeading, Hayes, UB4 9SN Directions

   Now closed Open Wednesday 07:00 - 20:00

Business overview

We look forward to welcoming you in store at B&Q, your local Yeading DIY store. Explore our huge range of DIY products, hardware and tools or browse your Yeading garden centre. Most of our stores also offer a range of services including key cutting, free timber cutting and tool hire. Please continue to observe current social distancing guidelines, including wearing a face mask in store.

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Products & Services

Online planning appointment

Click + Collect

Kitchens

Bathrooms

Bedrooms

Garden furniture

Home furnishings

Building supplies

Hardware

Painting

Decorating

Interior emulsion

Wallpaper

Power tools

Hand tools

Lighting

Electrical

Indoor lights

Outdoor lights

Security

Smart home

Flooring

Tiles

Heating

Plumbing

Radiators

Garden

Fencing

Sheds

Garden storage

House plants

Reviews

Possible Racist Harassment

1
I have been coming to the Yeading branch with friends and family for over a decade.
However, over a month ago (late afternoon) I had the most disturbing experience from one of the employees at the counter.
When I made a purchase, a young lady pointed directly to the security guard to quickly inspect my bag without any prior consent or notice.
Despite the fact I checked out with one of her colleagues closest to her workstation, I was forced to stop at the exit and be closely inspected.
This was most certainly unprofessional from the young clerk.
If the customer has paid in full right in front of you, what was the whole need to inform security for a bag inspection?
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Outstanding Customer service

5
Very good customer service, everyone was very helpful and pleased to help, looking forward to go back
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Poor customer service in bathroom department

1
Service was poor, was in the bathroom section when was asked by a lady member of staff if I needed help, while she had her phone to her ear. Soon as I said yes and began to ask my question. She started talking on the phone and just disappeared.

Why ask if I needed help while you were on the phone, what kind of poor customer service is this. So I took my money somewhere else and brought my bathroom from my local dealer better customer service and value for money.
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