Glencoe Rd, Yeading, Hayes, UB4 9SN Directionshttps://www.yell.com/biz/bandq-yeading-hayes-7152298/#view=map
We look forward to welcoming you in store at B&Q, your local Yeading DIY store. Explore our huge range of DIY products, hardware and tools or browse your Yeading garden centre. Most of our stores also offer a range of services including key cutting, free timber cutting and tool hire. Please continue to observe current social distancing guidelines, including wearing a face mask in store.
Products & Services
Online planning appointment
Click + Collect
Possible Racist Harassment1
However, over a month ago (late afternoon) I had the most disturbing experience from one of the employees at the counter.
When I made a purchase, a young lady pointed directly to the security guard to quickly inspect my bag without any prior consent or notice.
Despite the fact I checked out with one of her colleagues closest to her workstation, I was forced to stop at the exit and be closely inspected.
This was most certainly unprofessional from the young clerk.
If the customer has paid in full right in front of you, what was the whole need to inform security for a bag inspection?
Outstanding Customer service5
Poor customer service in bathroom department1
Why ask if I needed help while you were on the phone, what kind of poor customer service is this. So I took my money somewhere else and brought my bathroom from my local dealer better customer service and value for money.