B & Q plc

Glencoe Rd, Yeading, Hayes, UB4 9SN Directions

Tel 020 8845 1600
   Now closed Open today 07:00 - 21:00

Business overview

B&Q DIY Supercentre is a nationwide chain of DIY stores throughout the UK that sell an extensive variety of home improvement equipment ranging from furnishings and power tools to pots of paint.


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Poor customer service in bathroom department
Service was poor, was in the bathroom section when was asked by a lady member of staff if I needed help, while she had her phone to her ear. Soon as I said yes and began to ask my question. She started talking on the phone and just disappeared.

Why ask if I needed help while you were on the phone, what kind of poor customer service is this. So I took my money somewhere else and brought my bathroom from my local dealer better customer service and value for money.
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