B & Q Northampton

Nene Valley Retail Park, Towcester Rd, Northampton, NN1 1BQ Directions

   Now closed Open today 08:00 - 17:00

Business overview

B&Q DIY Supercentre is a nationwide chain of DIY stores throughout the UK that sell an extensive variety of home improvement equipment ranging from furnishings and power tools to pots of paint.

Photos

Image of B & Q Northampton

Reviews

Go to Amazon instead

2
Staff were completely unwilling to assist me in finding the product I wanted. I bought the wrong thing previously and customer services or “collection point” told me to go to the check out for a refund while she was completely available. After having no assurance in finding what I needed I resorted to Amazon. I should have just done that in the first place.
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Staff would rather gossip than provide customer service.

2
I visited this store yesterday and eventually wandered into the garden centre which is a good distance from the entrance.Lots of bedding plant packs but no baskets or trolleys /trucks that I could see. Seeing 3 members of staff who had been chatting for a good 5 minutes whilst we had been browsing, I approached them and asked if there were any trolleys in the area.1 of the staff( a guy with a ZZ Top style beard and dark hair answered curtly that I would have to go to tte tradesman section (gave the impression of how dare you interrupt our conversation!!!) Thankfully one of his colleagues stepped up to the mark and offerred to get a trolley for me. B and Q train your staff properly or you will lose custom-which nowadays you can't afford to do and for goodness sakes position a couple of trolleys and some baskets in the garden centre area for sudden impulse shoppers PLEASE.
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