B & G Cleaning Systems Ltd, Atherstone | Industrial Cleaning Equipment

Business overview

B&G Cleaning Systems - The Cleaning Equipment People Hire or buy cleaning machines from leading manufacturers Servicing and repair for all makes and models. Expert advice

• Industrial cleaning equipment specialists

• Pressure washers for industrial and commercial use

• Suppliers of scrubber dryers, steam cleaners, floor sweepers, carpet and upholstery cleaners, vacuum cleaners and floor polishers

• Providing quality products and services for over 25 years

• Depots throughout the Midlands

• Leading brand cleaning machines supplied.

• On site demonstration

• Operator & safety training

• Brands include Edge, Karcher, Nilfisk-Alto, Ehrle, Kranzle, Numatic, KEW, Truvox, Viper, and many more.

• Repairs to any make or model of cleaning machine.

• Spares for most makes of cleaning equipment. (over 8000 different spares in stock)

• Manufacturers of bespoke wash down systems.

• Same day / next day call out for breakdown calls (95% of repairs carried out within 24 hours of call)

• Leasing & contract hire – short or long term

• Service & maintenance contracts available

• Expert advice and service. Call us for information

Photos

B&G supply a range of industrial and commercial cold water pressure washers across the UK. Avaialbe to buy or hire

B&G supply hot water pressure washers and steam cleaners

A wide range of pedestrian and ride-on floor sweepers

Engine driven pressure washers for independent cleaning form B&G

B&G supply carpet and upholstery cleaing machines to buy or hire

B&G can design and install cleaning systems for multi operator use.

B&G have a range of floor polishers and buffers for all typers of surfaces

B&G supply a wide range of industrial and commercial vacuum cleaners

B&G sell the complete range of Karcher industrial and commercial cleaning machines

B&G supply the full range of Nilfisk Alto cleaing machines

Products & Services

pressure washers

steam cleaners

floor scrubber driers

floor sweepers

pure water systems

cleaning materials & supplies

equipment hire

carpet & upholstery cleaners

floor polishers

on site demonstratios - product & H&S training

dry steam cleaners

industrial vacs

centralised wash down systems

window cleaning supplies

cleaning chemicals

spares & accesories

vehicle wash systems

spares and repairs for any make of machine

same day / next day breakdown call out

service and maintenance packages

leasing and short term hire

Karcher - Edge - Ehrle - Tennat - Nilfisk-Alto

Truvox - Prochem - Viper - Matrix - Kranzle

Lavor - Kew - Numatic - Victor - Streamjet

Pumps - Cat - Speck - Interpump - Hawk - A&R

Reviews

IndiaS-17

11 Nov 2021

Avoid! I’ve been left over 2.5k out of pocket and have a faulty machine

1

I was sold a damaged carpet cleaning machine for over £2,500 by this company and now they are ignoring me.

The machine doesn’t work unless the plug is pulled half way out of the socket- extremely dangerous (working with electricity and water). 1 of the wheels continuously falls off when you attempt to move the machine. The machine arrived damaged and faulty but B&G refuse to replace the machine for one that is in working order (which is what I purchased, not a faulty, apparently second hand machine)

The small amount of communication I did have with this company resulted in them telling me that when they had someone in the area, they would contact me and agree to service it however this was months ago and I have not heard a word since.

I’m really disappointed in this company, the machine & the customer service I’ve received. I paid a lot of money for a top of the range machine and I’ve been left out of pocket with a broken machine that is completely unsafe to use.

Business Response 12 Nov 2021
I am sorry that you feel let down by our customer service. You purchased a carpet cleaner from our website in March 2021. We are aware that when it arrived there was a small scratch on it. You agreed to accept some free cleaning chemicals by way of compensation which were duly sent. In July 2021 you contacted us regarding a problem with the machine you had purchased. You were asked to return it to us for inspection as we believed it to have been damaged which you refused to do. You did not purchase the optional on site warranty or a service package on this equipment. I personally emailed you 9th July 2021 offering you either a returns form to send the equipment back or as a goodwill gesture, a visit from an engineer next time we were in your area. I provided the contact details for relevant staff in both our customer service team and our service department. No communication has been received by either. I will contact you today to try to resolve the issue. Martin Reece. M.D.

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B & G Cleaning Systems Ltd

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