Asda Stockton Supercentre

Visit us in-store or online

Portrack Lane, Stockton-On-Tees, TS18 2PB Directions

   Open today 00:00 - 00:00

Business overview

Asda Stockton Supercentre is part of the Asda group; one of Britain’s leading grocery retailers. Asda offers great prices and quality products helping customers save money & live better. Visit us in-store and get groceries delivered to anywhere in the UK, or collect from your local store or petrol station at a convenient time for you.

Products & Services

24 Hour Car Parking

Open Parking Area

Provided by The Local Data Company

Reviews

24 Hours now and then

1
Open 24 hours when they feel like it ....drove half an hour to get medicine for my daughter at 4am to be greeted with a scruffy hand written sign on the door saying closed for cleaning...looked through the windows and I could see no evidence of anyone cleaning and even so should that close a whole superstore. Checked the opening times online beforehand and the 24 hour opening was confirmed by the business three weeks prior (standard update).
08 Sep 2022
Hi Sam, Sorry for any upset caused. The Pharmacy has different opening times to the general store, you can see them here - https://storelocator.asda.com/north-east/stockton-on-tees/portrack-lane/pharmacy. Thanks, Tasha
08 Sep 2022
Hi Sam, Sorry for any upset caused. The Pharmacy has different opening times to the general store, you can see them here - https://storelocator.asda.com/north-east/stockton-on-tees/portrack-lane/pharmacy. Thanks, Tasha
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Portrack lane, bad service

1
Ordered an online shop for today, driver apparently came to my house but never made any attempts to deliver or even call me to say he was here!

I called the customer service team who told me that they would be 3 mins after the call (1hr 30 mins) AFTER my original time slot!

After 2 hrs waiting called back to have them say they were here but basically made no attempt to deliver it or even contact me to say they’re here!

All you get for this issue and time wasted is a pathetic £5 e voucher…

Pathetic service!!!
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Ignorant staff, not happy to help

1
Staff have no customer care skills what so ever and most definitely not happy to help, I politely asked for help to be to No I'm with another customer. No social distancing so won't be returning
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some deplorable staff

1
Sadly one evening here I noticed several staff here treat a young homeless person very poorly it was unpleasant to watch them discriminate against someone that was obviously homeless and desperate to buy a few discount items to eat, probably to try and survive. I do not want to give away to much information in case it identifies this person and such petty ignorant low compassion staff gain revenge by banning this poor person, but suffice to say they seemed to enjoy the power they have over who gets discounted food they reduce each evening and who doesn't, and seemed to take an almost sadistic delight in making sure this person left their revolting shop hungry on the occasion I watched this incident. I would love to provide lots of details but I cannot I as it would identify the victim to these Not very essential workers of the human race.
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ASDA

5
ASDA is a wonderful place to shop because my mam and grandma work there and when we go to do a full shop( well I'm mean a house shop) we always go and see her and talk to her
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