Around the Clock

i went in there on 24/05/2021.i got a sausage sandwhich which was nice and a dr pepper as i was feeling under the weather.im diabetic and became extremely ill shortly after starting my drink and sandwich and after a couple of minutes managed to get back to the shop.i saw the man who served me and asked if he would call an ambulance as i was showing symptoms of very low blood sugar.he called without hesitation got me a seat to sit on and offered me drinks and sweets to help get my sugar levels up.such a kind and caring person deserves a 5 star rating just for that but i did really enjoy the nicely cooked sandwich.

Sandwiches are freshly made and taste amazing. Staff are so friendly and would definitely go back there.

Definition for customer service : Customer service is the provision of service to customers before, during and after a purchase. The staff at this store could do with learning the meaning of this. On purchasing some chocolate at this store today I noticed the chocolate went through the till at 70p instead of the 50p they were advertised at. When I mentioned this to who I assume was the manager he became extremely defensive and said that it didn't say 50p on the packet. I showed him the rest of the chocolate on the shelf that did have the 50p price tag on, to which he responded "It's a different line of stock." - how that is my problem I don't know. When my friend put the chocolate back on the shelf to change for another that was priced correctly the manager then said across the shop floor "Don't throw the stock about kid." - my friend (who incidentally is not a "kid" but is 23 years old) did not throw anything, and only swapped the chocolate. Needless to say I opted against my purchase in the end and walked out of the place empty handed. This isn't the first time I've been spoken to in this way at this store and I shan't be shopping there again. Not a pleasant experience.