Arnold Clark Automobiles Ltd

Workington Ford/ Citroen/ DS, Blackwood Rd, Lillyhall Ind Est, Lillyhall, Workington, CA14 4JW Directions

Tel 01900 508290
   Now closed Open Wednesday 09:00 - 19:00

Business overview

Arnold Clark Automobiles Limited is one of the largest car dealer groups in Europe. The company was founded in 1954 in Glasgow


Awful Service To Motability Customer

My friend has a car from Arnold Clark on the Motability scheme and the lease on that vehicle is coming to an end.

3 months ago he ordered a new vehicle which was due to be delivered on Christmas Eve. He took advantage of the no advance payment offer on a Ford Ecosport. He checked that delivery would still be on Christmas Eve and was told "the salesman that you ordered the car from was sacked and he didn’t order it" - Despite being given a PIN number, the car was not coming.

Arnold Clark have told him they can order a car, as per his original order, but that he will now have to pay an advance payment of £575 (because that offer is no longer available) and he would have to wait at least 83 days for delivery!

Motability themselves have been amazing and helpful.
Cancel Update
1000 characters limit