APC Couriers Hereford Ltd

  • Tel: 01432 340100

1h, Thorn Business Park, Rotherwas, Hereford, Herefordshire, HR2 6JT

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Reviews

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MISSING & DAMAGED CONSIGNMENTS - NO COMPENSATION GIVEN FOR ADDITIONAL CARRIAGE COSTS INCURRED -SCAM
DO NOT USE APC HEREFORD -We had consignments go "missing" or damaged and APC Hereford depot DO NOT compensate ANY additional carriage costs incurred for replacement or collect costs
Email received from KIRSTY SUZANNE ORR, APC's very rude and arrogant Hereford branch director "Unfortunately we do not meet the cost of either the original consignment or the replacement nor do we offer free of charge collections for damaged goods as we ourselves are not able to obtain reimbursement from APC Overnight."
We emailed APC Head Office CEO, Jonathan Smith and Andy Taylor, Network Director asking them to investigate / intervene and at the same time question if it is APC Company policy not to cover any additional carriage costs due to their negligence, surely it is not legal what APC Hereford state that they accept no liability for additional carriage costs??
Without notice APC closed our account because we questioned this and STILL NO RESPONSE from head office - DISGUSTING AND DISGRACEFUL
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Do not use!
A card was pushed through my door (i was in the house at the time)but my goods were not delivered.
The depot manager was also rude when i rang.
I would not recommend this company.
15 Sep 2014
I am so sorry that you have found a card left by our driver and did not hear the door. I trust this has been resolved and you are in receipt of your consignment now, however please do contact us on 01432 340100 should you wish to discuss any further.
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