Alternative Care

Suite 1 Parkside House, Oldbury Rd, Rowley Regis, B65 0LG Directions

   Now closed Open today 09:00 - 16:00

Business overview

Alternative Care is registered with the Care Quality Commission

Our aim is to provide a flexible caring service tailored to the individual needs of each Client, helping them to remain independent and in their own homes. More detailed information about our services can be found by clicking the above buttons.

All care staff are interviewed and are required to provide satisfactory references. Full industry standard training is provided and they also have the highest level of Police and Adult Protection checks carried out on them before they start work with us. Full public and professional liability insurances are in place at all times.

We would be delighted to discuss your specific needs. Please contact us on the above number or by using our email address [email protected]

Photos

Image of Alternative Care
Image 2 of Alternative Care

Products & Services

Care for Older People

People with Dementia

Adults with Mental Health Problems

Adults with Learning Disabilities

Adults with Physical Disabilities

Adults with Sensory Impairment

Care Services

Carers

Elderly Care

Respite Care

Reviews

Poor customer care

1
One or two carer's are excellent, caring, respectful and professional,however many others lack "carer skills"and leave a lot to be desired... training in customer care is needed or go work in a supermarket check out!!!! Fill in so called "supervisor's" are poorly trained and manager's are just as bad,,they struggle in staff rota systems,and have no control over their staff...poor customer communication causes distress to clients......the whole system needs a good kick up the pants...and that means starting at the "top",,,,,,, consider other carer companies before choosing Alternative care.,there are many other carer companies offering better service... if you respect your love ones choose very carefully....(or you may come to regret it).........
Cancel Update
1000 characters limit

Brillaint

5
Excellent carers go beyond expectations friendly and well mannered
15 Sep 2022
Thank you for your feedback.
15 Sep 2022
Thank you for your feedback.
Cancel Update
1000 characters limit

Above and beyond.

5
Absolutely outstanding care workers, went above and beyond with all they did and do! Couldn’t ask for a better company, would recommend to anybody that needs home help!
15 Sep 2022
Thank you for your feedback.
15 Sep 2022
Thank you for your feedback.
Cancel Update
1000 characters limit

Rude, abusive staff.

1
Carers are unbelievably rude, opinionated, judgemental and assuming. Foul mouthed, I would not wish this quality of care on anyone!
Shouting is not acceptable, nor is being threatened. Absolutely disgusting manners from staff here, disgusting.
Cancel Update
1000 characters limit

Poor quality of care

1
All good if your parents are dogs an you liked rushed care assistants cramming calls avoid at all costs
Cancel Update
1000 characters limit