Airparks Birmingham

My car was returned to me damaged when parked at Birmingham Airparks during autumn half-term. It was parked in a badly lit area at the end of an aisle when I collected it. The area was tight for cars turning and I believe the side of my car got hit some time during the week. It was 9.30pm and raining when I collected my car. I glanced in the gloom with my phone torch but did not spot the damage until the following morning when I reported it. (At 9am.) Airparks were not interested. They told me I had to report all damage before leaving the compound. I strongly suggest customers repark their car in the well-lit compound by the reception and check their car before leaving so they are not left with such an unpleasant experience. All a bit of a bother after a long flight. I have never had any problems with ACP and have used them for 20 years. They do not allow customers to collect their cars from where the car has been 'stowed'. They bring your car to the forecourt for collection. A much better system that avoids what happened to me. This was my first and last experience with Airparks. It may be cheaper (by pennies) but it has worked out expensive and disappointing for me. They will not let me leave a review either- bit telling.