Air Menzies International Ltd

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Building 314, World Freight Terminal, Manchester Airport, Manchester, M90 5EX Directionshttps://www.yell.com/biz/air-menzies-international-ltd-manchester-1177167/#view=map

Now closed Open Thursday 09:00 - 17:00

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Freight Forwarding & Storage
Manchester
Freight Forwarding & Storage near Manchester
Air Menzies International Ltd

Our location

Business overview

Air Menzies International (AMI) was established in 1976 to provide wholesale Airfreight and Express services to forwarders, customs brokers, and courier agents only.

AMI pioneered the neutral, trade-only airfreight wholesale concept, developing relationships with carriers, to provide agents with a single source of capacity for all their traffic. Neutrality – the distancing from any commercial dealings with shippers has always been the core ethic of AMI.

Products & Services

Air Freight

Consolidator

Warehouses

Freight

Reviews

ManasC-2

08 Oct 2024

terrible

Terrible customer service, unhelpful, they just write a templated "go to this page to do the thing" responses, sending you to outdated or unclear pages.

Our most recent cargo has been delayed by three weeks (so far), because the staff forgot to send the confirmation to the airline, asked for the wrong paperwork, didn't provide clear instructions on which codes they needed (and what those actually are). We are sending a chair and a sink, and they sent us to a page with codes for weapons and explosives...

Their systems are archaic, there is very little automation, the whole workflow is stuck in the 90s, everything is done with pen and paper, inevitably resulting in delays, errors, etc. from both sides.

Last time they gave us the wrong flight numbers, and our couriers at the destination had to go to the airport for three days in the row (again, delays and financial losses)