Aim Tools Ltd
Unit 11, Crown Trading Centre, Clayton Rd, Hayes, UB3 1DU Directionshttps://www.yell.com/biz/aim-tools-ltd-hayes-8183593/#view=map
Our location
Reviews
12 Sep 2023
Appalling customer services AVOID!
1
Poor customer service don’t read emails don’t answer phone absolute disgraceful way to run business. Tried this branch and Luton branch to speak to someone sent emails left messages still nothing!. They trade with Amazon who really need to drop them from their catalogue! Wouldn’t buy from them again!
27 May 2022
Looks like a scam
1
just cancelled order from Amazon from this company as didn't deliver, and tried phoning but no response and only e-mails so seems a scam avoid this mob....
20 Dec 2021
This seems to be a scam company.
1
This seems to be a scam company. They take orders but do not send items.
There seems to be no way to contact support either via phone or email. Phone requests you email, email is non deliverable due to receiver classifying all mail as spam. Even email support links on order invoices do not work.
I would avoid dealing with this company unless they develop some clear and reliable way for customers to speak to them about orders.
There seems to be no way to contact support either via phone or email. Phone requests you email, email is non deliverable due to receiver classifying all mail as spam. Even email support links on order invoices do not work.
I would avoid dealing with this company unless they develop some clear and reliable way for customers to speak to them about orders.
16 Oct 2021
A TERRIBLE COMPANY PLEASE AVOID, THEY ARE BEHAVING LIKE ROGUE TRADERS, BAD BAD BAD
1
AVOID AT ALL COST
order number 12850
Terrible experience which is now resulted in a paypal claim.
Customer service is absolutely terrible, Communications are beyond terrible as they are totally ignoring all email contact with me, basically leaving me with no option but to seek help via paypal as they failed to refund me for the 2 missing failed to deliver items & 3 wrong items they sent.
I bought approx 30 mainly mixed items most of which was perfect and good but they failed to deliver a angle grinder & a scaffolding pulley which i paid for & they still charged me for, zero explanation to why the items were missing, if they were to follow ZERO CONTACT WITH ME.
They also sent 3 other items which were wrong not as described on the website one of which was shockingly a USED customer return item still with his details name address labels etc all over the box,
i emailed the seller more than 15 times to report the problems
THEY IGNORED EVERY EMAIL I SENT & IGNORED PAYPAL
order number 12850
Terrible experience which is now resulted in a paypal claim.
Customer service is absolutely terrible, Communications are beyond terrible as they are totally ignoring all email contact with me, basically leaving me with no option but to seek help via paypal as they failed to refund me for the 2 missing failed to deliver items & 3 wrong items they sent.
I bought approx 30 mainly mixed items most of which was perfect and good but they failed to deliver a angle grinder & a scaffolding pulley which i paid for & they still charged me for, zero explanation to why the items were missing, if they were to follow ZERO CONTACT WITH ME.
They also sent 3 other items which were wrong not as described on the website one of which was shockingly a USED customer return item still with his details name address labels etc all over the box,
i emailed the seller more than 15 times to report the problems
THEY IGNORED EVERY EMAIL I SENT & IGNORED PAYPAL
26 Aug 2021
Very unhappy customer
1
I agree with all the other reviews, this company should not be trading, there customer service is non existent, they haven't got the manners to answer emails or phone calls, it seems that they have got your money and they don't want to know after that. I have never dealt with such rubbish company, and I will never deal with them again. AVOID at all costs