Age UK

I recently visited this shop with my Mother. The manageress was standing with a crowd of customers gathered around blocking the shelves of bric-a-brac. These people seemed to be 'regulars' and the manageress talked to them without consideration for other shoppers or even acknowledging that we had walked into the shop. When we said 'excuse me', to gain access to the shelves, we were given filthy looks and one lady moved only an inch. We had to say 'excuse me' again because we still couldn't view anything on the wall shelves. We gave up in the end, and as we left the shop, one nasty customer shouted 'yes go on, go back to where you came from'!!! The manageress just stood there and allowed this to happen. We were so disgusted - we travelled several miles to visit Pateley Bridge and can't believe we experienced racism in a charity shop of all places. Never again.