Afters Original

The hygiene practices in the shop are very poor. Hair not tied back and poor hand washing, in one member of staff no hand washing or gloves.

Went there on my niece's birthday after a late dinner. The staff was so rude and refused to serve, because we went there 45 minutes before closing time. So we asked if we can have a take away of cone ice creams instead. The staff still refused and lied that the shop is already closed.It was clear that he did not wanted to wash any utensils again and he wanted to go home early. If the shop in already closed, then I did not understand why they had there doors open for customers. I felt really sorry for my niece, because i could not get any ice cream on her birthday. I do not know the name of this staff but he is a Chinese/Asian origin. I will never go to this ice cream parlour again. I complained about this issue to Afters headquarters so may times and they never responded. I would rather go to Kaspas who have better selections of ice cream and more of all polite customer service.