After Build Ltd

Unit 1-2 Woodfield Farm Offices, Isaacs Lane, Burgess Hill, RH15 8RA Directions

   Now closed Open today 08:30 - 17:00

Reviews

Poor & disappointing.

1
AfterBuild make life incredibly difficult for the customer. We have had jobs take 5 months to be fixed, some disappear off their portal or they mark them as complete when they haven't been looked into. Customer service is often very poor if not leaning towards rude. I was once told to get on a ladder to check the issue I had with the guttering!
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Terrible service

1
Afterbuild sell a service to developers and then deliver extremely poorly to flat owners. My experience is that they will decline to fix almost all defects citing them as "maintenance issues".

Response times of their team to issue sis also appalling. Defects are meant to be acknowledged and registered on their portal within 24 hours. This actually takes months and many tickets are ignored completely unless followed up by email.

Getting legitimate issues fixed becomes a stressful, time-consuming and insulting process.

If you are a property developer, please do not instruct this company.
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