ADT Taxis

The Springboard Centre, Mantle Lane, Coalville, LE67 3DW Directions

   Open 24 Hours

Business overview

£3.50 Anytime and Anywhere for the 1st Mile. We are an award winning taxi company, the first to acheive a 5 star grading with the Private Hire Association in Leicestersire.

We pride ourselves in our service, which includes

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Book by APP

Uniformed Drivers

Web Booking

24/7 Service

80 Vehicles all owned by ourselves

Weddings

Local

Executive Mercedes Hire

Airport Transfers

Accounts Welcome

£3.50 Minimum Rate

Fixed Rates, No expensive Meters

Clean Modern Cars

Educated and Professional Drivers

CRB Checked and NVQ trained

Licensed Drivers

Helpful and Friendly Staff

Photos

Image 2 of ADT Taxis
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We have a fleet of Mercedes
Image 5 of ADT Taxis

Reviews

Never arrived, waited 38 minutes and received a call from them 75 minutes after expected arrival.

1
They never arrived after chasing for 38 minutes we then ordered a taxi from Charnwood that arrived within 15 minutes, absolutely terrible service. They called 75 minutes after they were suppose to collect us asking if we still wanted a taxi. Automated system that notices your mobile number when you call then sends you a text saying they're running late and also states that they are still trying to find you a driver. They cancelled our taxi 75 minutes after it was meant to collect us, after I had spoken with them.
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Price difference

1
Booked a taxi after being given a price of £18.50 but when we arrived I was charged £24. No apologies, no reason. I have used them in the past and have been very happy but will not use them in the future.
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Poor time keeping and rude customer service

1
1 star is being kind! Pre booked a taxi two weeks previously. Venue closed at 11:45 and we were still stood there at 01:15 waiting for the taxi that kept being ‘20 minutes away’. Had to book another taxi instead and ADT gave no apology, in fact when I tried to speak to the operative on the phone I got a ‘tut’ as a response. Obviously I was too much trouble. Would definitely not recommend!
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Bunch of clowns

1
What a waste of time and a bunch of clowns.

Booked a taxi for an early morning pick up to go to East Midlands Airport only to have a phone call 40 minutes before it was due to turn up to tell me that they “couldn’t cover it” and “sorry but there won’t be anyone there”.

This meant I’ve had to drive to the airport , pay a fortune in car parking and now have to find a way of getting my car back as I’m not flying back in EMA.

Terrible service!!!!!!
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Don't rely on their booking time...

1
Booked for a specific time hours in advance. Was told taxi was on way when 10 mins late... then told it would be 40 minutes.

When you book a taxi for a certain time it's so you don't get let down. Won't be using again.
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