Active Double Glazing

Elliot St, Plymouth, PL1 2PP Directions

Tel 01752 934007

Business overview

30% Off Double Glazing Windows Doors and conservatories

Top Quality Windows Doors Conservatories Porches Bi Folding Doors Guttering and Down Pipes available in UPVC Hardwood or Aluminium Full Repair and Upgrade service for your existing windows and doors. No Fuss No Mess Call Today 01752 934007 mobile 07702 056050

Photos

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Products & Services

24 hour

aluminium windows

boarding up service

commercial glazing

conservatories

conservatory repairs

aluminium doors

casement windows

door fitting

door repairs

double glazed porches

double glazed windows

double glazing materials

double glazing repair

edwardian windows

emergency glazing

external doors

folding doors

front door installation

glass suppliers

glaziers

leaded lights & windows

locks repaired

patio doors

porch doors

replacement doors

replacement windows

sash windows

security doors

security lock installation

sliding doors

toughened glass

upvc doors

upvc windows

victorian windows

window installation

window repairs

windows

wooden windows

internal doors

Reviews

Wasted my time

1
I waited in especially for a quote for 7 replacement windows and two replacement composite doors (a job that any company would want to bag).

Nobody turned up, so I waited. And waited. Finally had my calls answered after an hour to say that he had double booked himself. I wasn't contacted to be told, so wasted the evening in when I didn't have to be.

He tried to rearrange for the next day but refused to come early morning because he'd "still be in bed after a party".

Unprofessional.
05 Jul 2017
I apologised for the double booking which was a hospital appointment i couldn't cancel, my appointment with Rachael was for 5.15 and i was able to switch my phone on at 5.50 when leaving my hospital appointment to say i double booked her a period of 35 minutes not all evening as her review claims she asked for a 5.15 appointment as she didn't get home from work until then not waited in especially as she claims she asked if i would call early on the Saturday morning but we were going for a birthday meal that evening so i did not want to get up early on my weekend off to do just a quote if it had been an urgent call we would have attended Reviews are great and should be used for quality of product & installation & job overall satisfaction
06 Jul 2017
Sadly your professionalism has a lot left to be desired. I don't work - I am a stay at home parent. I was meant to be going out that afternoon/ evening for a meal with friends. I stayed home especially for you to come and give us a quote. Surely whenever you have a prospective customer, you write down their phone number in case you need to contact them in circumstances like double booking. I'm not upset that you double booked - I know it happened. However, I am upset at the lack of effort to contact me to tell me. Time is precious to me and it was wasted that evening.
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double glazing

5
Active has carried out work for me and other members of my family all would highly recomend
05 Jul 2017
Thank you for the review
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great value

5
We have used this company over many years Neil and his team have always been fantastic on time and on budget many thanks
05 Jul 2017
Thank you for the review
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