Acis Group

Acis House, 57 Bridge Street, GAINSBOROUGH, Lincolnshire, DN21 1GG Directions

Tel 01427 678000

Reviews

Everyone who acis have failed plz email the government regulator of social housing on [email protected]

1
Vile ppl with no morals
Report all failings to

Government regulator of social housing

Email can be found in review title
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nightmade

1
never had landlords like this in my life ive had to put fire pit in kitchen to warm my home up! as im waiting 2 weeks for heating repairs there on ya back if u owe rent though well guess wat im using my rent for heating my home !
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Unhappy experiences via lazy penny pinching administartion

2
ACIS has a customer service that is awful. At the slighest complaint they claim you are insulting them. You can't get through to a housing manager easily. They try their best but the repair department is lazy . Asbestos is on my shed roof. It lets in water. They put a small amount of filler in and didn't remove the roof. It is still leaking. Moss grows on the roof and is ignored. It falls onto the back path and is dangerous. The back garden is a soggy bog.....bumpy lumpy and needs completely digging up putting down sand and relaying of grass. Noone at ACIS cares
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Not happy with the service, after you quick if you need to pay rent, etc.

2
Come to do my bathroom, 3weeks, have the toilet and sink and bath, plastered one wall by the bath, came to tile around the bath today,week after skimming/plastering bath is out, not straight? Hmm 🤔
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The ACIS group ethos.

1
I would steer clear of this housing association. Over 15.5 years I have had nothing but problems getting work done satisfactorily, I have had one job that is repeated every 4 or 5 months and has not been successfully completed for 15 years because they refuse to do thr work fully. The staff above the ground floor are undisciplined and aggressive and refuse to apologise. Although they have a complaints procedure they refuse to allow complaints beyond the second level. their HOME magazine which is their promotional outlet to tennants shows declines on every subject they promote and yet they are proud to publish. What a bunch of losers.
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