A I.t Solutions Ltd
77 Nicolson St, Edinburgh, EH8 9BZ Directionshttps://www.yell.com/biz/a-i-t-solutions-ltd-edinburgh-8823398/#view=map
Now closed
Open today
09:00 - 20:00
Our location
Business overview
Mobile phone and laptop repair and services.
We repair mobile phones, laptops and computers. We also buy mobiles and laptop for cash. We have internet cafe along with printing service in our shop. We also have wide range of mobile and computer accessories in sale. We also offer western union services.
Photos
Products & Services
earphones
ipad repairs
headsets
mobile broadband
mobile phone unlocking
mobile phones & accessories
phone batteries
phone chargers
phones
sim cards
iphone repairs
Printing service
Cables and accessories
Internet cafe
hands free car kits
Reviews
25 Apr 2024
SELL FAKE VAPES THAT DONT WORK
1
AVOID THEY SELL FAKE DISPOSABLE VAPES THEY SAY 2000-8000 puffs but some don’t work at all and will stop working after 30 draws, AVOID AT ALL COSTS
30 Jun 2023
AVOID
1
£70 to repair my 11 year old boys screen - lasted 3 weeks but we were away - now home and 'out of 30 day warranty ' - by a couple of days - no discussion - sad kid who paid for this himself - valuable lesson in using dodgy companies. AVOID
08 Jul 2019
ignorant attitude, extortionate prices. dont bother terrible experience.
1
ignorant leaching attitude, horrible experience. all the good reviews must be from people they know. their prices are extortionate
18 May 2019
Outrageous prices for incompetent services.
1
They straight up charge £20 for diagnosis, whether they fix the device or not.
It took them 7 hours to realize only the screen of my laptop was not functional. They then proceeded to drop my laptop on the floor which cracked the screen and made it definitely not useable. This is ridiculous, the screen is even falling over now. The only thing they said was "The screen was not working anyway so it doesn't matter that we broke it". They charged me an extra £40 so that I would transfer some data from my computer, something that I could have done by myself for free.
Finally, I am unsure whether the sexual harassment texts I received post-"repair" is included in the £40 or just an extra service. Calling me "sweetie" or "beauty" is unacceptable. There have been no proper apologies since then.
It took them 7 hours to realize only the screen of my laptop was not functional. They then proceeded to drop my laptop on the floor which cracked the screen and made it definitely not useable. This is ridiculous, the screen is even falling over now. The only thing they said was "The screen was not working anyway so it doesn't matter that we broke it". They charged me an extra £40 so that I would transfer some data from my computer, something that I could have done by myself for free.
Finally, I am unsure whether the sexual harassment texts I received post-"repair" is included in the £40 or just an extra service. Calling me "sweetie" or "beauty" is unacceptable. There have been no proper apologies since then.
Business Response
18 May 2019
Hi there, Thank you for your review. The diagnostic fees were explained to you at the time of taking repair. It was 120 GB data as you wanted the data in your external hard disk we managed to finish the job in the same evening. Regarding the message, It was not sent in bad intention by our technician, he was only trying to be helpful. We are very sorry for the message and convey our sincere apology. Thank you.
Hi there, Thank you for your review. The diagnostic fees were explained to you at the time of taking repair. It was 120 GB data as you wanted the data in your external hard disk we managed to finish the job in the same evening. Regarding the message, It was not sent in bad intention by our technician, he was only trying to be helpful. We are very sorry for the message and convey our sincere apology. Thank you.
Business Response
18 May 2019
Hi there, Thank you for your review. The diagnostic fees were explained to you at the time of taking repair. It was 120 GB data as you wanted the data in your external hard disk we managed to finish the job in the same evening. Regarding the message, It was not sent in bad intention by our technician, he was only trying to be helpful. We are very sorry for the message and convey our sincere apology. Thank you.
Hi there, Thank you for your review. The diagnostic fees were explained to you at the time of taking repair. It was 120 GB data as you wanted the data in your external hard disk we managed to finish the job in the same evening. Regarding the message, It was not sent in bad intention by our technician, he was only trying to be helpful. We are very sorry for the message and convey our sincere apology. Thank you.
09 Sep 2018