A D I Pro Leak Ltd

Beware receiving any recommendations from them. They have highly recommended Tangible Building Solutions to us and it has been a nightmare for the past year dealing with them.

Vastly incompetent at finding our leak; terrible waste of time and money. No understanding from their customer relations / complaints handling. Despite visible water coming over the ground from our stopcock and despite availability on the day of someone to point to the stopcock, the technician was unable to locate the stopcock. It seems the technician did nothing to investigate the source of water running over the ground from our bush, when this was the actual leak we brought ADI in to sort out, and where he would have found the stopcock had he looked. Instead, the technician spent time looking elsewhere, away from the streaming leak, and then progressed to the house to test the internal pipes and photograph damp patches in the house. In the end we had to try again with someone else, and when the water supplier came they immediately located the leak under the bush and fixed the problem within a couple of hours. Our experience with ADI was abysmal.

Poor customer service when dealing with customer complaints. Prefers to ignore/avoid customers rather than deal with their issues. Unable to fix my leak despite two visits costing £2000. Very poor return for such a large outlay. Do not use, find another!

ADI are the best! What more do i need to say - amazing service from start to finish.

What a pleasureable experience it was dealing with ADI Leak Detection. Monique in the office helped us understand the service and Mark found our leak quickly and efficiently.