A Coombs Pet Centre Ltd

155-157 Portland Rd, Hove, BN3 5QJ Directions

Tel 01273 738016
   Now closed Open today 09:00 - 19:00

Business overview

We have been established since 1934. We are a family run business with staff experiences of up to 55 years each. If you want to information, advice or products. Come to us!

Established since 1934, we are a family run independent pet shop. We have a huge variety of products and always strive to be competitive.

Photos

Image 4 of A Coombs Pet Centre Ltd
Image 2 of A Coombs Pet Centre Ltd
Image of A Coombs Pet Centre Ltd
Image 3 of A Coombs Pet Centre Ltd

Products & Services

aquariums

dog & cat grooming

tropical fish

pet supplies

pet food suppliers

pet food

pet accessories

microchipping service

fish tanks

Reviews

great all round pet store

5
good stock of many dog foods and always has what I need like leads toys etc. I have always found staff to be lovely . Their next day delivery also is fantastic
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Rubbish and unethical customer service

1
I like supporting small businesses but will NEVER recommend A Coombs Pet Centre. They sent me a bag of dog food which arrived with a hole in the bottom. They ignored my numerous emails asking for a refund or replacement, not even an acknowledgement. I then phoned them and they claimed that they would call me back, that didn't happen.

They deliberately ignored my emails as they managed to respond to my friend’s email enquiring about stock within a few minutes. They obviously don't care about their customers when things go wrong. I've now asked my bank for a chargeback.

Downright rubbish customer service. Refusing to offer a refund for damaged goods is illegal. Use A Coombs at your own risk. Also, if A Coombs ask you to return damaged goods, they're liable for the return costs (see s.20(7) and (8) of the Consumer Rights Act 2015). Report to Trading Standards if they refuse to refund or pull any other shady moves..

I can't repeat this enough times, AVOID! Unethical and rubbish.
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Appalling customer service

1
I had a problem with something I purchased from the shop in Hove and the after service was terrible.
The owners girlfriend has to be the rudest most sullen girl I have ever met and I was shocked at her response to my complaint.
I will never spend another penny in this shop!!!
All is fine until you have to return any faulty goods then boy do you see another side to this sullen scowling very unhappy sad woman.
She should not be dealing with members of the public as she appears to be severely lacking in people skills and will undoubtedly cost the business valuable clientele.



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Great Pet Shop

5
Helpful staff and brilliant range of products, cheaper than other shops in the area too.
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