29-30 Elvaston Mews, London, SW7 5HZ Directions

   Closed today Open Monday 09:00 - 17:30


TWO failed deliveries - ruined birthday!

Never dealt with such incompetence in my entire life. I ordered some gin Wednesday (paid for next day delivery), nothing arrived on the Thursday. So I called them (several times before someone answered) Friday and was told my package had been smashed - not surprising considering they use Yodel. After explaining it was a present for my Mother's birthday I was promised it would be delivered before 10am Saturday.

I waited in until 10:45am Saturday before realising they'd let me down once again. I am beyond livid about this entire experience as I had to arrive at my Mother's birthday lunch empty handed. Thanks 31Dover!!

After FIVE ATTEMPTS at calling their customer service line Monday morning (they don't have one at weekends - brilliant) I was offered a 10% discount as an apology.

I would question how this is even a viable business and would warn ANYONE off dealing with these people under ANY circumstances.
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